ITIL 4 Strategist Direct, Plan and Improve (ITIL 4 DPI) certification training course module is the universal module and is a crucial component for ITIL 4 Managing Professional (ITIL 4 MP) and ITIL 4 Strategic Leader (ITIL 4... read more →
The ITIL 4 Specialist High Velocity IT (ITIL 4 HVIT) certification training course module covers how digital organisations and digital operating models function in a high-velocity environment. The ITIL 4 Specialist High Velocity IT (ITIL 4 HVIT) certification training course... read more →
ITIL 4 Specialist Drive Stakeholder Value certification training course - ITIL DSV module covers the type of engagement and interaction between a service provider and their customers, users, suppliers and partners. The ITIL 4 Specialist Drive Stakeholder Value training course... read more →
ITIL 4 Specialist Create, Deliver and Support (ITIL CDS) certification training course provides the core service management activities to enhance the current scope of ITIL and covers the creation of services. ITIL 4 Specialist Create, Deliver and Support module focuses on the integration of... read more →
This 1-day course has especially been devised for candidates who already hold the ITIL v3 Foundation certification. This course delivers the changes and updates between ITIL v3 and ITIL 4. ITIL 4 paints a holistic end-to-end picture and introduction to the four dimensions of service management and the value stream with a focus on the... read more →
ITIL 4 certification course provides a framework of guidance for IT Service Management; it is considered a best practice. It provides a practical framework for identifying, planning, delivering and supporting IT services to... read more →