Looking for Customer Service and Sales Essentials Courses in Melbourne, Sydney, Brisbane, and Adelaide, in-house or online, then look no further.
To provide greater customer service one must know and understand the needs of the customers, work professionally and adopt effective customer service strategies.
At the heart of effective customer service is to deliver what you have promised in the best possible way. Our customised outlined courses will enable you to implement studied tactics to develop reliability among customers while delivering products or services efficiently within the time, pace and price that you promised. You can place all the skills and strategies acquainted into effect instantly
Further, you will master the core customer service and sales communication tools. The content is intended to align with your company’s core values and associated business and targeted market audiences.
Customer Service and Sales roles can be strenuous and challenging. To excel in these roles, we offer a wide range of Customer Service and Sales courses.
Team Building course is targeted toward emotional intelligence and empathy attributes to promote effective team building. The course is focused on Team dynamics and strategies for collaborative work; it includes sole leadership, constructive feedback, promoting open communication and team development principles.
Sales Essentials course discusses the psychology of customers and the fundamental of sales. The key concepts include active listening, effective communication, techniques to pitch and gaining interpersonal skills.
Hiring Strategies course discusses an action plan with hiring strategy, resume analysis, hiring assessments and task analysis. This course provides step-by-step instructions for profile assessments and talent acquisition.
Leading Diversity and Inclusion course integrates effective diversity management and promotes cultural diversity. This course is designed to boost your effective leadership skills by intensifying your application approaches to build effective diverse teams.
Building High-Performance Teams course focuses on various techniques to identify personality traits, analysing tools, self-assessment methods and conflict resolution. This course is designed to raise team spirit and team morale to get a highly productive outcome.
Logitrain offers you a wide range of Customer Service and Sales courses that cover everything from team-building skills to inspiration tactics.