MB-240 Microsoft Dynamics 365 Field Service Training Course
MB-240T00-A Microsoft Dynamics 365 Field Service Certification
The MB-240T00-A Microsoft Dynamics 365 Field Service certification training course is instructor-led and designed to teach professionals how to effectively manage and optimise field service operations with Microsoft Dynamics 365. This course covers fundamental aspects like handling work orders, scheduling resources, and generating service agreements. Students will acquire hands-on experience setting and modifying field service systems to ensure they match the unique demands of their organisations.
The course also covers employing mobile apps for field service technicians, inventory management, and tracking client assets. With a particular emphasis on performance analysis, participants will learn how to use Power BI for service reporting. The training also covers workflow automation with Microsoft Power Automate, which helps professionals optimise procedures and improve efficiency.
This course is intended for field service managers, IT professionals, and consultants. It prepares students for the MB-240 certification test and gives the information they need to improve their careers within the Dynamics 365 ecosystem.
This course is available in Melbourne, Sydney, Brisbane, Adelaide, Canberra, Perth, Hobart and throughout Australia Live Virtually.
Here are the prerequisites for the MB-240T00-A Microsoft Dynamics 365 Field Service course
- Basic understanding of Microsoft Dynamics 365 features and navigation
- Familiarity with field service principles
- General knowledge of business processes in a field service environment
Candidates can achieve this certification by passing the following exam(s).
- Dynamics 365 Field Service Functional Consultant Associate Certification Exam
The certification exam can be registered and attempted within 3 months of course/module completion at our training centre on weekdays during normal business hours (excludes public holidays)
MB-240T00 Microsoft Dynamics 365 Field Service Study Material Provided.
Skills gained from the MB-240T00-A Microsoft Dynamics 365 Field Service course
- Understand and manage field service operations in Dynamics 365
- Set up and configure field service solutions
- Manage work orders, resources, and schedules
- Use mobile apps for field service technicians
- Automate and optimise service workflows
- Track customer assets and manage inventory
- Analyse service performance with reports and dashboards
- Students and career starters looking to enter the development field
- Non-technical professionals seeking to transition into a technical role
- Entry-level developers wanting to specialise in Dynamics 365
- Career changers interested in Business Central development
- Introduction to Dynamics 365 Field Service
- Setting up Field Service management (service territories, agreements, and resources)
- Creating and managing work orders
- Scheduling and dispatching field service technicians
- Managing resources (technicians, equipment, etc.
- Using the Field Service mobile app
- Setting up and managing service agreements
- Managing inventory and customer assets
- Billing and invoicing for work orders
- Analysing service performance with reports and Power BI
- Automating workflows with Microsoft Power Automate
Take the Certification Exam within 3 months of course / module completion
Take the official certification exam at Logitrain, a local VUE test centre or online
Course material in digital format is included for flexibility and ease of use
Practise questions are provided for better understanding of the key concepts
Attend the course with an instructor at our training centre or from anywhere
Relax, we will beat competitor’s advertised price. Our course has no extra costs
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The supply of this course/package/program is governed by our terms and conditions. Please read them carefully before enrolling, as enrolment is conditional on acceptance of these terms and conditions. Proposed course dates are given, course runs subject to availability and minimum registrations.
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