MS-102 Microsoft 365 Administrator Certification Training Course

The Microsoft 365 Certified: Administrator Expert credential is the senior tier of the Microsoft 365 administration path. It proves you can deploy, secure and govern a whole Microsoft 365 tenant rather than a single workload, covering identity with Microsoft Entra ID, threat protection with Microsoft Defender XDR, and compliance with Microsoft Purview. Because the person holding this role is the central coordinator for every Microsoft 365 service in the organisation, the credential is the one that regulated industries, Microsoft partners and enterprise IT teams call out in senior administrator and consultant job ads. For an administrator already working across Microsoft 365, it is a clear way to prove expert level capability and move into more senior, better paid roles.

At Logitrain the official Microsoft MS-102 exam fee is included in the course price, so the exam is not a separate cost, and you keep the digital course material for reference afterwards. Every course carries our price beat guarantee. You can sit the exam at the Logitrain test centre as an authorised Pearson VUE centre, at any other Pearson VUE centre, or online through Pearson VUE proctoring from a private space. Study in person in Melbourne, Sydney and Brisbane, in house at your own premises anywhere in Australia, or live online in real time with a trainer. Logitrain has trained over 15,000 professionals and staff from more than 2,500 Australian organisations since 2004.

There are no formal prerequisites to sit the MS-102 exam, but this is not a beginner course. You should have hands on experience administering at least one Microsoft 365 workload, a working knowledge of Microsoft Entra ID, and comfort with networking, DNS and PowerShell, since the course moves quickly into identity synchronisation, security and compliance.

There is also a certification requirement worth planning around. To earn the full Microsoft 365 Certified: Administrator Expert credential you must pass MS-102 and hold one prerequisite associate certification, such as Endpoint Administrator, Teams Administrator, or Identity and Access Administrator. For most people the MD-102 Endpoint Administrator certification is the practical starting point, so taking MD-102 first and MS-102 second is the usual order.

Candidates can achieve this certification by passing the following exam.

• MS-102 Microsoft 365 Administrator, contributing to the Microsoft 365 Certified: Administrator Expert certification

You can book and sit the exam within three months of finishing your course. Sit it at the Logitrain test centre, at any other Pearson VUE test centre, or online through Pearson VUE online proctoring from a private space.

Exam format: a maximum of 60 multiple choice and performance based questions, 100 minutes, with a passing score of 700 on a scale of 100 to 1000.

To be awarded the Administrator Expert certification, you pass MS-102 and also hold one prerequisite associate certification, such as MD-102 Endpoint Administrator.

Your enrolment includes the Logitrain MS-102 Microsoft 365 Administrator course material in digital format, mapped to the current exam objectives so you can revise each domain after class. The notes cover tenant management, Microsoft Entra identity, Microsoft Defender XDR security and Microsoft Purview compliance for the MS-102 exam.

• Configure the Microsoft 365 tenant, organisational profile and subscription options
• Manage users, licences, groups and administrative roles in Microsoft 365
• Add and configure custom domains and client connectivity
• Plan and deploy Microsoft 365 Apps for enterprise
• Monitor tenant and service health using the Microsoft 365 admin center
• Plan and implement identity synchronisation with Microsoft Entra Connect and Cloud Sync
• Implement and manage multifactor authentication and self-service password reset
• Configure passwordless and modern authentication methods
• Build and manage Conditional Access policies
• Implement Microsoft Entra ID Protection and Privileged Identity Management
• Improve the Microsoft Secure Score and manage Exchange Online Protection
• Configure Safe Attachments and Safe Links in Defender for Office 365
• Manage Microsoft Defender for Cloud Apps and Defender for Endpoint integration
• Investigate and respond to alerts and incidents in Microsoft Defender XDR
• Plan and implement data governance, archiving and retention with Microsoft Purview
• Configure data loss prevention, sensitivity labels and message encryption
• Implement insider risk management and information barriers
• Configure and search the unified audit log and manage compliance reporting

• Microsoft 365 administrators
• Systems administrators moving into a tenant wide Microsoft 365 role
• Identity and access administrators
• Security and compliance administrators
• Cloud administrators working across Microsoft 365 and Microsoft Entra
• IT managers and team leads responsible for Microsoft 365 operations
• Consultants and Microsoft partner staff deploying Microsoft 365 for clients
• Experienced administrators preparing for the Microsoft 365 Certified: Administrator Expert certification

This is an expert level certification, best suited to people with around three to five years of experience managing Microsoft cloud services.

• Configure your Microsoft 365 experience and organisational profile
• Configure tenant subscription and component services
• Manage users and licences in Microsoft 365
• Manage groups in Microsoft 365
• Manage mail contacts and shared resources
• Add and configure a custom domain
• Configure client connectivity to Microsoft 365
• Configure administrative roles and delegated administration
• Manage tenant health and monitor service health
• Configure and review network connectivity insights
• Plan and manage Microsoft 365 Apps deployments
• Configure and monitor software updates from the admin center
• Plan Microsoft Entra identity and synchronisation options
• Implement directory synchronisation with Microsoft Entra Connect
• Implement Microsoft Entra Connect Cloud Sync
• Manage synchronised identities and directory objects
• Implement and manage multifactor authentication
• Configure self-service password reset
• Implement Microsoft Entra Password Protection
• Implement passwordless and modern authentication
• Configure and manage Conditional Access policies
• Implement and manage Microsoft Entra ID Protection
• Manage privileged access with Privileged Identity Management
• Manage role based access control across Microsoft 365 workloads
• Review and improve the Microsoft Secure Score
• Manage Exchange Online Protection
• Configure Safe Attachments and Safe Links in Defender for Office 365
• Configure and manage Microsoft Defender for Cloud Apps
• Manage Microsoft Defender for Endpoint integration
• Investigate and respond to alerts and incidents in Microsoft Defender XDR
• Review and respond to threats using threat analytics
• Monitor security health using reports and dashboards
• Plan data governance, archiving and retention with Microsoft Purview
• Configure Microsoft Purview message encryption
• Implement and manage data loss prevention policies
• Apply data classification, sensitivity labels and retention labels
• Implement insider risk management and information barriers
• Configure and search the unified audit log
• Manage compliance reports and alerts

• MD-102 Endpoint Administrator certification is the recommended associate prerequisite, and the usual course to take before MS-102 on the way to Administrator Expert.
• Microsoft 365 training courses cover the wider Microsoft 365 administration, security and collaboration stack.
• Microsoft Azure courses extend your skills into cloud identity and infrastructure, which sit alongside Microsoft 365 administration.
• Cyber security courses deepen the threat protection and compliance side that MS-102 introduces through Defender XDR and Purview.
• Microsoft certification courses list the full range of Microsoft certifications available at Logitrain.
• Cloud computing job ready program combines training, certifications, an internship and career counselling for those targeting a cloud administration role.

Got a team to train? Logitrain can deliver the MS-102 Microsoft 365 Administrator course in house at your premises anywhere in Australia, with the same skilled trainer, digital course material, mock tests and included official exam as the public courses. In house delivery suits IT teams who want their Microsoft 365 administrators trained together on dates that suit the business, and the content can be tailored to the way your organisation runs Microsoft Entra ID, Microsoft Defender XDR and Microsoft Purview.

What certification does the MS-102 course lead to?

It leads to the Microsoft 365 Certified: Administrator Expert certification. You earn it by passing the MS-102 exam and holding one prerequisite associate certification. This credential replaced the older Enterprise Administrator Expert certification.

Is the MS-102 exam included in the course?

Yes. The official MS-102 exam fee is included at Logitrain. You can sit the exam at our Pearson VUE test centre or online within three months of finishing the course.

Is MS-102 a standalone certification?

No. MS-102 is a single exam. To be awarded the Microsoft 365 Certified: Administrator Expert certification you must pass MS-102 and also hold one prerequisite associate certification, such as MD-102 Endpoint Administrator.

Do MS-100 and MS-101 still exist?

Microsoft retired the MS-100 and MS-101 exams on 30 September 2023 and combined them into the single MS-102 exam, renaming the certification from Enterprise Administrator Expert to Administrator Expert. If you were studying for MS-100 or MS-101, MS-102 is the current course to take.

What are the prerequisites for MS-102?

There are no formal prerequisites to sit the exam, but it is not a beginner course. You should have experience administering at least one Microsoft 365 workload, a working knowledge of Microsoft Entra ID, and comfort with networking and PowerShell. To earn the Administrator Expert certification you also need a prerequisite associate certification such as MD-102.

How long is the MS-102 course?

The course runs over 5 days full time, or 5 weeks part time if you study in the evenings or on weekends. Speak with us about the current schedule.

Where can I do the MS-102 course?

In person at the Melbourne, Sydney and Brisbane centres, in person at a conference centre or partner venue in other cities on request, in house at your own premises anywhere in Australia, or live online in real time with a trainer.

How much does the MS-102 course cost?

The MS-102 Microsoft 365 Administrator course starts from $4,999 with the official exam fee included, and it carries our price beat guarantee, so we will beat a competitor’s advertised price for the same course.

Which Microsoft course should I do first, MD-102 or MS-102?

Most people take MD-102 Endpoint Administrator first, since it is an associate certification and one of the prerequisites for the Administrator Expert credential, then take MS-102 to complete the expert certification.

What is MS-102?

MS-102 is the Microsoft 365 Administrator exam. It tests your ability to deploy and manage a Microsoft 365 tenant, manage Microsoft Entra identity and access, secure the environment with Microsoft Defender XDR, and manage compliance with Microsoft Purview.