MS-102 Microsoft 365 Administrator

Before this course you should have:

• Functional experience with Microsoft 365 workloads and Microsoft Entra ID, having administered at least one of them.
• A working knowledge of networking, Active Directory Domain Services, DNS and PowerShell.
• General knowledge of Microsoft 365 and related concepts.

Candidates can achieve this certification by passing the following exam(s).

• MS-102: Microsoft 365 Administrator

You can book and sit the exam within three months of finishing your course or module. Sit it at the Logitrain test centre, at any other Pearson VUE test centre, or online through Pearson VUE online proctoring from a private space.

Logitrain course material for the MS-102 Microsoft 365 Administrator course is provided in digital format.

• Deploy and manage a Microsoft 365 tenant
• Implement and manage identity and access using Microsoft Entra ID
• Manage security and threats using Microsoft Defender XDR
• Manage compliance using Microsoft Purview

• IT Support Engineers
• Cloud Engineers
• Systems Administrators
• IT professionals moving into Microsoft 365 administration
• Anyone aspiring to the Microsoft 365 Administrator role

• Create a tenant
• Implement and manage domains
• Configure organisational settings, including security, privacy, and profile
• Identify and respond to service health issues
• Configure notifications in service health
• Monitor adoption and usage
• Create and manage users
• Create and manage guest users
• Create and manage contacts
• Create and manage groups, including Microsoft 365 groups
• Manage and monitor Microsoft 365 license allocations
• Perform bulk user management, including PowerShell
• Manage roles in Microsoft 365 and Microsoft Entra ID
• Manage role groups for Microsoft Defender, Microsoft Purview, and Microsoft 365 workloads
• Manage delegation by using administrative units
• Implement privileged identity management for Microsoft Entra ID roles
• Prepare for identity synchronisation by using IdFix
• Implement and manage directory synchronisation by using Microsoft Entra Connect cloud sync
• Implement and manage directory synchronisation by using Microsoft Entra Connect
• Monitor synchronisation by using Microsoft Entra Connect Health
• Troubleshoot synchronisation, including Microsoft Entra Connect and Microsoft Entra Connect cloud sync
• Implement and manage authentication methods, including Windows Hello for Business, passwordless, tokens, and the Microsoft Authenticator app
• Implement and manage self-service password reset (SSPR)
• Implement and manage Microsoft Entra Password Protection
• Implement and manage multi-factor authentication (MFA)
• Investigate and resolve authentication issues
• Plan for identity protection
• Implement and manage Microsoft Entra ID Protection
• Plan Conditional Access policies
• Implement and manage Conditional Access policies
• Review and take actions to improve the Microsoft Secure Score in the Microsoft Defender portal
• Review and respond to security incidents and alerts in Microsoft Defender XDR
• Review and respond to issues identified in security and compliance reports in Microsoft Defender XDR
• Review and respond to threats identified in threat analytics
• Implement policies and rules in Defender for Office 365
• Review and respond to threats identified in Defender for Office 365, including threats and investigations
• Create and run campaigns, such as attack simulation
• Unblock users
• Onboard devices to Defender for Endpoint
• Configure Defender for Endpoint settings
• Review and respond to endpoint vulnerabilities
• Review and respond to risks identified in the Microsoft Defender Vulnerability Management dashboard
• Implement and manage sensitive info types by using keywords, keyword lists, or regular expressions
• Implement retention labels, retention label policies, and retention policies
• Implement sensitivity labels and sensitivity label policies
• Implement DLP for workloads
• Implement Endpoint DLP
• Review and respond to DLP alerts, events, and reports

What is the MS-102 certification?
MS-102 is the Microsoft exam for the Microsoft 365 Administrator role. Passing it shows you can deploy and manage a Microsoft 365 tenant, manage identity and access with Microsoft Entra ID, protect the environment with Microsoft Defender XDR, and manage compliance with Microsoft Purview.

Is MS-102 the same as the Microsoft 365 Administrator certification?
Yes. MS-102 is the current exam for the Microsoft 365 Administrator role. It replaced the older MS-100 and MS-101 exams, which have been retired by Microsoft.

What are the prerequisites for MS-102?
You should have hands-on experience with Microsoft 365 workloads and Microsoft Entra ID, having administered at least one of them, plus a working knowledge of networking, Active Directory Domain Services, DNS and PowerShell.

What does the MS-102 exam involve?
The exam covers four areas, weighted by Microsoft as tenant management 10 to 15 per cent, Microsoft Entra identity and access 25 to 30 per cent, security and threats with Microsoft Defender XDR 35 to 40 per cent, and compliance with Microsoft Purview 15 to 20 per cent. The passing score is 700 out of 1000, and it is sat at a Pearson VUE test centre.

Is the exam fee included?
Yes. Your Logitrain MS-102 course includes the official Microsoft exam fee, and you can register and sit the exam within three months of completing your course.

How much does the MS-102 course cost?
Contact Logitrain for the current price. Our course includes the official exam fee and course material, and we will beat any competitor’s advertised price for the same course.

Where can I do the MS-102 course?
You can train in class in Melbourne, Sydney and Brisbane, in house at your own premises anywhere in Australia, or live online in real time with a trainer from anywhere in the country.

Does MS-102 lead to a certification?
Yes. Passing MS-102, combined with one of the required associate certifications such as MD-102 Endpoint Administrator, earns the Microsoft 365 Certified: Administrator Expert credential.