AB-650 Administering Microsoft 365 and AI Services Course

The Microsoft 365 Certified: AI Services Administrator Associate credential proves you can run a Microsoft 365 tenant in the way the role now works, where Copilot, agents and data governance sit alongside identity, Exchange, Teams and SharePoint. It is an associate level certification that employers recognise for senior administrator, Microsoft 365 engineer and cloud administrator roles, and it is the path Microsoft now points MS-102 candidates towards.

With Logitrain the official Microsoft exam fee is included, so the exam is not a separate cost. You receive digital course material to keep, every course is backed by the price beat guarantee, and as an authorised Pearson VUE test centre you can sit the exam at Logitrain, online, or at a local test centre. Train in person in Melbourne, Sydney and Brisbane, or live online in real time anywhere in Australia.

There are no mandatory prerequisites for this course or the certification. Microsoft recommends that you come in with real administrative experience rather than starting from scratch.

You should have experience with Microsoft 365 workloads and Microsoft Entra ID, a working understanding of Microsoft Defender XDR, and some familiarity with Microsoft Graph PowerShell. If you are newer to Microsoft 365, start with the AB-900 Copilot and Agent Administration Fundamentals course and move up to this course afterwards.

Candidates can achieve this certification by passing the following exam.

• AB-650: Administering Microsoft 365 and AI Services, leading to Microsoft 365 Certified: AI Services Administrator Associate

You can book and sit the exam within three months of finishing your course. Sit it at any Pearson VUE test centre, or online through Pearson VUE online proctoring from a private space.

Exam format: multiple choice and multiple response questions, with a passing score of 700 on a scale of 1000. Microsoft does not publish a set number of questions or a time limit for this exam.

The digital course material for AB-650 Administering Microsoft 365 and AI Services is included and yours to keep, provided in digital format for reference during and after the course.

• Configure Microsoft 365 tenant settings, branding, domains and organisational settings
• Manage and monitor Microsoft 365 and AI service licensing, including Copilot and Agent 365
• Configure Microsoft 365 Backup, service health monitoring and network connectivity insights
• Administer Microsoft 365 workloads across Exchange Online, Teams, SharePoint and OneDrive
• Prepare SharePoint and OneDrive for Copilot, including advanced management and site exclusions
• Create and manage users, groups, guest access and administrative units in Microsoft Entra
• Manage roles and Privileged Identity Management, and run bulk tasks with Microsoft Graph PowerShell
• Implement authentication methods, self service password reset and Conditional Access
• Secure email and collaboration with Microsoft Defender for Office 365
• Protect data with Microsoft Purview Data Loss Prevention, sensitivity labels and retention
• Assess tenant and data readiness for Microsoft 365 Copilot and resolve oversharing risks
• Configure Copilot settings, Copilot Search, connectors and third party AI providers
• Manage agent identities, access and governance across Microsoft 365 and Agent 365
• Monitor AI service usage, adoption and costs with the Copilot Control System

• Microsoft 365 administrators
• Microsoft 365 engineers and consultants
• Systems administrators moving into Microsoft 365 and AI administration
• Identity, security and compliance administrators working in Microsoft 365
• Collaboration and messaging administrators across Exchange, Teams and SharePoint
• IT professionals responsible for Microsoft 365 Copilot rollout and governance
• MS-102 candidates moving to the current certification
• Career changers with some Microsoft 365 experience aiming for an associate credential

Configure and manage Microsoft 365 tenants and workloads

• Configure tenant branding, including logo, company URL, themes and backgrounds
• Implement and manage custom domains
• Configure organisational settings, including security and privacy settings
• Manage and monitor Microsoft 365 licences, including group based licensing and pay as you go
• Manage and monitor licences for AI services, including Copilot, Agent 365 and Copilot Studio
• Configure and use Microsoft 365 Backup, including setup, restore and monitoring
• Configure and review network connectivity insights
• Monitor Microsoft 365 service health and configure notifications
• Create and manage mailboxes, including shared mailboxes
• Create and manage teams, channels, owners and members in Microsoft Teams
• Configure Copilot settings for Teams meetings, including transcription
• Create and manage SharePoint sites and permissions
• Configure SharePoint and OneDrive for Copilot, including advanced management and site exclusions

Govern and secure Microsoft 365 tenants and workloads

• Create and manage Microsoft 365 users
• Manage guest users and external access settings
• Create and manage groups, including Microsoft 365 groups
• Manage roles with Microsoft Entra Privileged Identity Management
• Create and manage administrative units and contacts
• Perform bulk management with Microsoft Graph PowerShell
• Configure and manage authentication methods
• Implement Microsoft Entra Password Protection and self service password reset
• Investigate and resolve authentication issues
• Implement Conditional Access, ID Protection and multifactor authentication
• Manage alerts, threat policies and rules in Microsoft Defender for Office 365
• Investigate and respond to email and collaboration threats
• Configure attack simulations and training campaigns
• Plan Data Loss Prevention across Exchange, SharePoint, OneDrive, Teams, endpoints and Copilot
• Apply information protection with sensitive information types and sensitivity labels
• Configure data lifecycle management with retention labels and policies
• Review and respond to Data Loss Prevention alerts for Microsoft 365 and AI services
• Monitor and secure AI activity with Data Security Posture Management

Manage and secure AI services in Microsoft 365

• Assess tenant readiness for Microsoft 365 Copilot
• Identify and resolve data readiness issues, including oversharing and compliance
• Manage web search for Copilot and Copilot Chat
• Configure Microsoft 365 Copilot Search
• Configure tenant Copilot settings, release preferences and content generation controls
• Manage Copilot user experiences and Microsoft 365 Copilot Cowork
• Manage third party AI providers and Copilot connectors
• Manage agent identity lifecycle with Microsoft Entra Agent ID
• Secure agent access with access packages and Conditional Access
• Manage agent owners and agent settings
• Discover, review, publish, block and control agents in the agent registry
• Manage tools in Agent 365
• Monitor agent activity and protect sensitive data with Agent 365
• Evaluate compliance gaps with Agent 365
• Manage and monitor AI service costs
• Monitor Copilot usage, adoption and service health with the Copilot Control System

• AB-900 Copilot and Agent Administration Fundamentals course is the fundamentals starting point below this certification, and the better first step if you are new to Microsoft 365 administration.
• MD-102 Endpoint Administrator certification is the recommended associate prerequisite, and the usual course to take before MS-102 on the way to Administrator Expert.
• Microsoft 365 training courses cover the wider Microsoft 365 administration, security and collaboration stack.
• Microsoft Azure courses extend your skills into cloud identity and infrastructure, which sit alongside Microsoft 365 administration.
• Cyber security courses deepen the threat protection and compliance side that MS-102 introduces through Defender XDR and Purview.
• Microsoft certification courses list the full range of Microsoft certifications available at Logitrain.
• Cloud computing job ready program combines training, certifications, an internship and career counselling for those targeting a cloud administration role.

Got a team to train? Logitrain can deliver the AB-650 Administering Microsoft 365 and AI Services course in house at your premises anywhere in Australia, with the same trainer, course material, mock test and included official exam as the public courses. This suits Microsoft 365 teams who want everyone trained together on Copilot and AI governance, on dates that suit the business.

What is the Microsoft 365 Certified: AI Services Administrator Associate certification?

It is the associate level Microsoft certification for administrators who configure, secure and govern Microsoft 365 tenants and workloads, along with the AI services on top, such as Microsoft 365 Copilot and Copilot agents. It confirms you can run a Microsoft 365 environment in the modern workplace.

Is the official exam included in the course?

Yes. The official Microsoft exam fee is included in the course, and you can book and sit the exam within three months of finishing the course.

Are there any prerequisites for this course?

There are no mandatory prerequisites. Microsoft recommends experience with Microsoft 365 workloads and Microsoft Entra ID, an understanding of Microsoft Defender XDR, and familiarity with Microsoft Graph PowerShell. If you are new to Microsoft 365, start with the fundamentals course first.

Does this certification replace MS-102?

Yes. Microsoft has scheduled the previous Microsoft 365 Administrator certification, MS-102, to retire, and this certification is its named successor, with added coverage of Copilot and AI agent administration.

How long is the course?

The course runs over four days full time, or four weeks part time if you study in the evenings or on weekends.

Where can I attend the course?

You can attend in person in Melbourne, Sydney, Brisbane, Adelaide, Perth and Canberra, or join live online in real time from anywhere in Australia. Every class is delivered live with a trainer.

Which course should I take first?

If you already work across Microsoft 365, this associate course is the right level. If you are newer to Microsoft 365 administration, take the AB-900 fundamentals course first, then move up to this one.