AB-900 Microsoft 365 Copilot and Agent Administration Fundamentals Course

The Microsoft 365 Certified: Copilot and Agent Administration Fundamentals certification proves you can support an AI enabled Microsoft 365 environment, not just use Copilot but enable, secure and govern it. It shows employers you understand identity, security, data protection and compliance well enough to help an organisation adopt Copilot and agents safely. As the replacement for MS-900, it is the current foundational credential for Microsoft 365 administrators and the people who support them, and because it is a fundamentals certification it does not expire once earned.

Doing it with Logitrain means the official AB-900 exam fee is included in the course price, and you can register and sit the exam within three months of finishing. You keep the course material in digital format. Every course carries our price beat guarantee, so if you find the same course advertised for less we will beat it. Logitrain is an authorised Pearson VUE test centre, so you can sit the exam with us, at another Pearson VUE centre, or online. You can train in class in Melbourne, Sydney and Brisbane, in house at your own premises anywhere in Australia, or live online in real time with a trainer.

There are no mandatory prerequisites for AB-900, so you can start here even if it is your first Microsoft certification. Microsoft recommends that you are familiar with Microsoft 365 core services, security, identity and access, data protection and governance, along with Microsoft 365 Copilot and agents. Some exposure to the admin centres for Exchange Online, SharePoint, Teams, Microsoft Entra and Microsoft Purview is helpful but not required. Because MS-900 has retired, AB-900 is now the foundational starting point, so there is no lower certification you need to hold first. If you would like to build broader Microsoft 365 grounding alongside it, the Microsoft 365 courses page is a good place to look.

Candidates can achieve this certification by passing the following exam.

• AB-900 Microsoft 365 Copilot and Agent Administration Fundamentals, leading to the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals certification

You can book and sit the exam within three months of finishing your course. Sit it at the Logitrain test centre, at any other Pearson VUE test centre, or online through Pearson VUE online proctoring from a private space.

AB-900 is the current version of this exam and is now live, having replaced MS-900 Microsoft 365 Fundamentals, which Microsoft retired on 31 March 2026. The exam measures three skill areas, weighted by Microsoft as identify the core features and objects of Microsoft 365 services 30 to 35 per cent, understand data protection and governance tasks for Microsoft 365 and Copilot 35 to 40 per cent, and perform basic administrative tasks for Copilot and agents 25 to 30 per cent. It is a fundamentals exam without performance based labs, made up of multiple choice and multiple response questions, with a passing score of 700 on a scale of 1000. Microsoft does not publish a fixed number of questions or a set time limit for this exam.

AB-900 Microsoft 365 Copilot and Agent Administration Fundamentals course material is included in digital format, mapped to the current exam skills so you can study and revise after class.

• Identify the core features and objects of Microsoft 365 services, including users, groups, teams, sites and libraries
• Explain how licence types assigned to users and groups affect access to Microsoft 365 features
• Configure organisation settings using the Microsoft 365 admin centre
• Recognise the core security features of Microsoft 365, including authentication methods, conditional access and single sign on
• Apply Zero Trust principles across identity and access
• Understand Microsoft Entra capabilities and Microsoft Defender XDR
• Understand Microsoft Purview Information Protection, Data Loss Prevention, Insider Risk Management, Communication Compliance and Data Lifecycle Management
• Apply sensitivity labels and data classification in Microsoft Purview
• Explain how Microsoft 365 Copilot accesses data through Microsoft Graph and permissions
• Identify and reduce oversharing risks in SharePoint
• Apply Data Security Posture Management for AI to govern Copilot data
• Configure user access, licensing and billing for Microsoft 365 Copilot
• Monitor Copilot usage and adoption using Copilot Analytics and the Microsoft 365 admin centre
• Create, approve and monitor agents across the Microsoft 365 admin centre and the Microsoft Power Platform admin centre
• Manage the agent lifecycle and apply responsible AI principles

This course is likely to add to the employment related skills of the participants. The skills developed are likely to be used in the course of being an employee or working in a business.

• IT support and helpdesk staff who support Microsoft 365 and Copilot
• Microsoft 365 administrators moving into AI administration
• Systems administrators and cloud administrators
• Security, compliance and governance staff supporting AI adoption
• Service adoption and change specialists rolling out Copilot
• Career changers and students entering the Microsoft 365 ecosystem
• Business managers and learning and development staff overseeing Copilot rollouts

• Identify the core features and objects of Microsoft 365 services
  • Explain how licence types assigned to users and groups affect access to Microsoft 365 features
  • Explore organisation configuration using the Microsoft 365 admin centre, including domain names and organisation settings
  • Configure objects in the Exchange Online admin centre, including mailboxes and distribution lists
  • Configure sites, libraries and folders in the SharePoint admin centre and set the appropriate roles and permissions
  • Configure teams, channels and policies in the Teams admin centre
  • Explain the core Zero Trust principles, authorisation and authentication methods
  • Understand threat protection and intelligence and the capabilities of Microsoft Defender XDR
  • Understand Microsoft Entra, conditional access policies and the purpose and benefits of single sign on
  • Troubleshoot common sign in issues using multifactor authentication, conditional access and risky sign ins
  • Interpret Identity Secure Score, review audit logs, and understand Privileged Identity Management, app registrations and enterprise apps
• Understand data protection and governance tasks for Microsoft 365 and Copilot
  • Understand Microsoft Purview Information Protection, Data Loss Prevention, Insider Risk Management, Communication Compliance, Data Security Posture Management for AI and Data Lifecycle Management
  • Identify use cases for sensitivity labels and understand data classification and retention in Microsoft Purview
  • Understand how Copilot accesses data, how Microsoft Graph influences responses, and how Copilot uses permissions and controls across Microsoft 365, Purview and Defender
  • Understand responsible AI principles
  • Identify compliance risks using Compliance Manager and sensitive information using Data Explorer
  • Identify risks with Insider Risk Management, respond to Data Loss Prevention alerts, and review Communication Compliance and activity explorer
  • Discover and manage AI activity using Data Security Posture Management for AI
  • Search files and emails using Content search in eDiscovery
  • Troubleshoot oversharing, run a data access governance report in SharePoint, and use SharePoint Advanced Management restricted site access
• Perform basic administrative tasks for Copilot and agents
  • Compare the built in capabilities of Copilot and agents
  • Compare the Copilot monthly licence model to pay as you go, including SharePoint
  • Identify which Copilot features can be enabled or disabled
  • Identify use cases for Researcher, Analyst and custom agents
  • Assign Copilot licences and manage pay as you go billing policies
  • Monitor Copilot usage and adoption using Copilot Analytics and the Microsoft 365 admin centre
  • Manage prompts, including saving, sharing, scheduling and deleting
  • Configure user access to agents and create an agent
  • Understand the approval process for agents
  • Monitor agents, including usage, operational insights and the agent lifecycle, across the Microsoft 365 admin centre and the Microsoft Power Platform admin centre

• Microsoft 365 courses is the category this course belongs to, covering the wider Microsoft 365 administration and Copilot path.
• SC-300 Microsoft Identity and Access Administrator course is a strong next step after AB-900 for anyone moving deeper into identity and access at associate level.
• SC-100 Microsoft Cybersecurity Architect course suits those who later want to design security strategy across a Microsoft environment.
• AI and machine learning courses complement AB-900 for people building broader artificial intelligence skills.
• Cyber security courses extend the data protection and governance themes introduced in this course.
• Artificial Intelligence Job Ready Program combines training, certification, internship and career counselling for people starting an AI focused career.
• Microsoft certification courses lists the full Microsoft range if you want to plan a longer certification path.

Got a team to train, Logitrain can deliver the AB-900 Microsoft 365 Copilot and Agent Administration Fundamentals course in house at your premises anywhere in Australia, with the same features as the public courses, including a skilled trainer, course material, mock test and the official exam fee. In house delivery suits teams who want everyone trained together on dates that suit the business, and the course can be tailored to your own Microsoft 365 tenant and Copilot rollout so the learning maps to the environment your people actually work in. Contact Logitrain to arrange dates and numbers.

What is the AB-900 certification?

AB-900 is the exam for the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals certification. It validates foundational knowledge of Microsoft 365 services, data protection and governance for Copilot, and the basic administration of Microsoft 365 Copilot and AI agents.

Is the AB-900 exam included in the course fee?

Yes. Your Logitrain AB-900 course includes the official Microsoft exam fee, and you can register and sit the exam within three months of completing your course.

Are there any prerequisites for AB-900?

There are no mandatory prerequisites. Microsoft recommends familiarity with Microsoft 365 core services, security, identity and access, data protection and governance, along with Copilot and agents, but you can start the course without any earlier certification.

Has AB-900 replaced MS-900?

Yes. Microsoft retired MS-900 Microsoft 365 Fundamentals on 31 March 2026 and positions AB-900 as its replacement, with a focus on Copilot and agent administration. If you already hold MS-900 it stays on your transcript, and AB-900 is the current starting point for everyone else.

How long is the AB-900 course?

The course runs for three days full time on weekdays, or three weeks part time if you choose weeknight or weekend study.

Where can I do the AB-900 course?

You can train in class in Melbourne, Sydney and Brisbane, in house at your own premises anywhere in Australia, or live online in real time with a trainer. Adelaide, Perth and Canberra are available live online or in person on request.

How much does the AB-900 course cost?

The course starts from $1,499 and includes the official exam fee and course material. We also offer a price beat guarantee, so we will beat any competitor’s advertised price for the same course. Contact Logitrain for the current price and dates.

What is the AB-900 passing score?

The passing score is 700 on a scale of 1000. It is a fundamentals exam made up of multiple choice and multiple response questions, with no performance based labs.