MD-102 Endpoint Administrator Certification Training Course

The MD-102 Endpoint Administrator certification proves you can run the full lifecycle of Windows devices in a Microsoft 365 organisation, from deployment with Windows Autopilot through to security with Microsoft Intune and Microsoft Defender for Endpoint. It sits at the associate level and is the natural move for help desk and desktop support staff stepping up into a dedicated endpoint or device management role. Because organisations now manage their Windows fleets through Microsoft 365 and Intune, the skills it validates show up constantly in Australian IT job ads, which makes it a practical way to move from frontline support into infrastructure and operations. It also forms the device management half of the Microsoft 365 Certified: Administrator Expert path when paired with the MS-102 Microsoft 365 Administrator course.

At Logitrain the official Microsoft MD-102 exam fee is included in the course price, so there is no separate exam cost to budget for, and you keep the course material in digital format for reference after class. Every course carries our price beat guarantee. You can sit the exam at the Logitrain test centre as an authorised Pearson VUE centre, at any other Pearson VUE centre, or online through Pearson VUE proctoring from a private space. Study in person in Melbourne, Sydney and Brisbane, in house at your own premises anywhere in Australia, or live online in real time with a trainer. Logitrain has trained over 15,000 professionals and staff from more than 2,500 Australian organisations since 2004.

There are no formal prerequisites for the MD-102 Endpoint Administrator course, so you can enrol without holding another certification first. To get the most from it, you should have around a year of hands on experience with Windows client devices and a working knowledge of Microsoft 365 services and Microsoft Entra ID, formerly Azure Active Directory. Comfort with basic networking and device administration helps, since the course moves quickly into Intune, compliance policies and endpoint security.

If you are new to IT support and do not yet have that background, a foundation certification is the better place to start. Our CompTIA certification courses cover the core hardware, operating system and troubleshooting skills that lead naturally into MD-102.

Candidates can achieve this certification by passing the following exam.

• MD-102 Endpoint Administrator, leading to the Microsoft 365 Certified: Endpoint Administrator Associate certification

You can book and sit the exam within three months of finishing your course. Sit it at the Logitrain test centre, at any other Pearson VUE test centre, or online through Pearson VUE online proctoring from a private space.

Exam format: a maximum of 60 multiple choice and performance based questions, 100 minutes, with a passing score of 700 on a scale of 100 to 1000.

Your enrolment includes the Logitrain MD-102 Endpoint Administrator course material in digital format, mapped to the current exam objectives so you can revise each domain after class. The notes cover Windows deployment, identity and compliance, device management and endpoint security for the MD-102 exam.

• Plan and deploy Windows clients using Windows Autopilot and the Microsoft Deployment Toolkit
• Configure subscription based activation and Windows edition upgrades
• Deploy and administer Windows 365 Cloud PCs and Azure Virtual Desktop
• Manage user identity and authentication with Microsoft Entra ID, including Windows Hello for Business and passwordless sign in
• Register and join devices to Microsoft Entra ID and configure role based access control for Intune
• Create and enforce device compliance policies and Conditional Access policies
• Enrol Windows, Apple and Android devices into Microsoft Intune
• Build and assign device configuration profiles, including kiosk mode and platform specific profiles
• Deploy and manage applications, including Microsoft 365 Apps, with Intune
• Plan and apply app protection and app configuration policies for iOS and Android
• Manage Windows updates using update rings and delivery optimisation in Intune
• Configure endpoint security baselines, antivirus, firewall, disk encryption and attack surface reduction
• Onboard devices to Microsoft Defender for Endpoint and respond to identified vulnerabilities
• Monitor device health using Endpoint analytics and Azure Monitor
• Troubleshoot enrolment, compliance, configuration and update issues across the fleet

• Desktop support technicians and help desk staff moving into device management
• Endpoint administrators and modern desktop administrators
• Microsoft 365 administrators
• Systems administrators and IT support engineers
• Intune and Microsoft Entra administrators
• Security administrators responsible for endpoint protection
• IT professionals preparing for the Microsoft 365 Certified: Endpoint Administrator Associate certification
• Career changers with foundational Windows and Microsoft 365 knowledge moving into IT operations

The certification is pitched at associate level and suits people with roughly a year of Windows and Microsoft 365 experience.

• Select a deployment tool based on requirements
• Choose between migrate and rebuild
• Choose an imaging or provisioning strategy
• Select a Windows edition based on requirements
• Implement subscription based activation
• Configure device registration for Autopilot
• Create, validate and assign deployment profiles
• Set up the Enrolment Status Page
• Deploy Windows devices by using Autopilot
• Troubleshoot an Autopilot deployment
• Plan and implement an MDT deployment infrastructure
• Create, manage and deploy images
• Monitor and troubleshoot a deployment
• Plan and configure user state migration
• Configure Remote Help in Intune
• Configure Remote Desktop on a Windows client
• Configure the Windows Admin Center
• Configure PowerShell remoting and Windows Remote Management
• Implement user authentication on Windows devices, including Windows Hello for Business, passwordless and tokens
• Manage role based access control for Intune
• Register devices in and join devices to Microsoft Entra ID
• Implement the Intune Connector for Active Directory
• Manage the membership of local groups on Windows devices
• Implement and manage Local Administrator Password Solution for Microsoft Entra ID
• Specify and implement compliance policies to meet requirements
• Implement Conditional Access policies that require a compliance status
• Manage notifications and monitor device compliance
• Troubleshoot compliance policies
• Configure enrolment settings
• Configure automatic and bulk enrolment for Windows, Apple and Android
• Configure policy sets
• Restart, retire or wipe devices
• Specify and implement configuration profiles to meet requirements
• Monitor and troubleshoot configuration profiles
• Configure and implement Windows kiosk mode
• Configure and implement profiles on Android devices, including fully managed, dedicated, corporate owned and work profile
• Plan and implement Microsoft Tunnel for Intune
• Monitor devices by using Intune and Azure Monitor
• Analyse and respond to issues identified in Endpoint analytics and Adoption Score
• Plan for device updates and create update policies by using Intune
• Manage Android updates by using configuration profiles
• Monitor and troubleshoot updates in Intune
• Configure Windows client delivery optimisation by using Intune
• Create and manage update rings by using Intune
• Implement and manage security baselines in Intune
• Create and manage Endpoint security policies for antivirus, encryption, firewall, endpoint detection and response, and attack surface reduction
• Onboard devices to Microsoft Defender for Endpoint
• Implement automated response capabilities in Defender for Endpoint
• Review and respond to device issues in the Microsoft Defender Vulnerability Management dashboard
• Deploy apps by using Intune
• Configure Microsoft 365 Apps deployment by using the Office Deployment Tool or Office Customization Tool
• Manage Microsoft 365 Apps by using the Microsoft 365 Apps admin center
• Configure policies for Office apps by using Group Policy or Intune
• Deploy apps to platform specific app stores by using Intune
• Plan and implement app protection policies for iOS and Android
• Manage app protection policies and apply Conditional Access to them
• Plan, implement and manage app configuration policies for managed apps and managed devices

• CompTIA certification courses build the hardware, operating system and troubleshooting foundation that suits anyone newer to IT support before they take MD-102.
• MS-102 Microsoft 365 Administrator course is the logical next step, and pairing it with MD-102 leads to the Microsoft 365 Certified: Administrator Expert credential.
• Microsoft Azure courses extend your skills into cloud administration and identity, which sit close to endpoint management.
• Microsoft 365 training courses cover the wider Microsoft 365 administration and security stack.
• Microsoft certification courses list the full range of Microsoft certifications available at Logitrain.
• IT support job ready program combines training, certifications, an internship and career counselling for career changers wanting a role at the end of it.

Got a team to train? Logitrain can deliver the MD-102 Endpoint Administrator course in house at your premises anywhere in Australia, with the same skilled trainer, digital course material, mock tests and included official exam as the public courses. In house delivery suits IT teams who want everyone trained together on dates that suit the business, and the content can be tailored to the way your organisation runs Microsoft Intune, Microsoft Entra ID and Microsoft Defender for Endpoint.

What certification does the MD-102 course lead to?

It leads to the Microsoft 365 Certified: Endpoint Administrator Associate certification, earned by passing the MD-102 exam. This certification replaced the older Modern Desktop Administrator Associate.

Is the MD-102 exam included in the course?

Yes. The official exam fee is included at Logitrain, so there is no separate cost to budget for. You can sit the exam at our Pearson VUE test centre or online within three months of finishing the course.

Do MD-100 and MD-101 still exist?

Microsoft retired the MD-100 and MD-101 exams on 30 September 2023 and combined them into the single MD-102 exam. If you were studying for MD-100 or MD-101, MD-102 Endpoint Administrator is the current course to take, since it covers the Windows client and modern desktop content from both retired exams.

What are the prerequisites for MD-102?

There are no formal prerequisites. Around a year of experience with Windows devices and a working knowledge of Microsoft 365 and Microsoft Entra ID will help, since the course moves quickly into Intune, compliance and endpoint security. If you are new to IT support, a CompTIA foundation course is a better place to start.

How long is the MD-102 course?

The course runs over 5 days full time, or 5 weeks part time if you study in the evenings or on weekends. Speak with us about the current schedule.

Where can I do the MD-102 course?

In person at the Melbourne, Sydney and Brisbane centres, in person at a conference centre or partner venue in other cities on request, in house at your own premises anywhere in Australia, or live online in real time with a trainer.

How much does the MD-102 course cost?

The MD-102 Endpoint Administrator course starts from $1,999 with the official exam fee included, and it carries our price beat guarantee. Many providers charge more and do not include the exam, so it is worth comparing the total cost rather than the headline price.

Which Microsoft course should I do first?

If you are new to IT, start with a CompTIA foundation course, then take MD-102 Endpoint Administrator to move into device management. From there, the MS-102 Microsoft 365 Administrator course is the next step toward the Microsoft 365 Certified: Administrator Expert credential.

What does an endpoint administrator do?

An endpoint administrator deploys, configures, secures and manages the devices and applications in a Microsoft 365 environment, using tools such as Microsoft Intune, Windows Autopilot and Microsoft Defender for Endpoint.

How many questions are in the MD-102 exam?

The MD-102 exam runs for 100 minutes and contains up to about 60 multiple choice and performance based questions, with a passing score of 700 on a scale of 100 to 1000. Microsoft does not publish an exact question count, so the number can vary slightly.