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Logitrain Examination Services

Certification Exams: Terms and Conditions

To keep everyone safe and help stop the spread of Coronavirus (COVID-19). Please, do not enter our or any training/testing premises, if any of the following conditions apply to you:

– You are experiencing fever, cough, sore throat, fatigue or shortness of breath
– You have been in contact with a confirmed case of Coronavirus
– You have been instructed to self-isolate by a government authority

We and all testing providers require proof of your COVID-19 vaccination on the day of your exam.

Not fully prepared >>> Need more time >>> It’s not fun to fail

It is recommended not to take the official certification exam unless you are completely ready –> Failed attempt will be noted in your exam history –> Reattempt will cost twice as much –> You may have to wait before reattempting the exam

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Logitrain is offering ExamAssist (Limited Time Only)

Extend exam timeframe by two more months in two easy steps:

1.      Pay half the exam cost before exam timeframe expires
2.      Exam timeframe is extended by two months from date of expiry
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Email melbourne@logitrain.com.au for more information.
Cost of extension: CCNA: $215, Microsoft: $165, ITIL Foundation: $250, CompTIA Security+/CySA+: 282, contact us for other exams.

Certification exams are subject to the following terms and conditions:

 

This page contains important information; please read it carefully to avoid delays in registering for your exam. It includes information on how to book the exam, what to have on the day of the exam, what to do after you pass the exam and when will you receive the official certificate. 

 

Most providers send an email within 10 days after an exam is passed; usually, this email is marked as junk. Please regularly check your junk/spam folder after passing the exam and follow the steps in the email.

 

You need to have two original IDs on the day of the exam (photocopies, images etc. are not acceptable). The primary ID must be a government-issued photo ID with your name, picture and signature; a secondary ID should have your full name and signature.

 

The certification exam cannot be booked more than one week in advance.

 

  • Please wait for 2 business days after emailing us for a response.
  • Certification exams are not included with discounted course fees unless agreed in writing.
  • Certification exams must be registered and attempted within 3 months of course/module completion at the Logitrain test centre where the training was attended. For Live Training participants, it must be attempted in the city where the course material was posted. For in-house training participants, it must be attempted at a Logitrain test centre in the same city; if a Logitrain Test Centre is not located in the same city then the exam must be taken in the city where the training was delivered.
  • The course/module completion date is the official course completion date; it does not take into account classes/sessions missed by the candidate.
  • The certification exam attempt cannot be sold or redeemed for cash, credit or refund.
  • The certification exam cannot be combined with other offers or discounts and is valid for one attempt only. We do not offer second exam shots or any other offers that providers may run from time to time.
  • Certification exam registration is strictly subject to seat availability and will be confirmed if the proposed date and time is available.
  • Logitrain is not responsible if the exam duration expires due to seat availability.
  • Certification exams can only be rescheduled or cancelled 3 business days before the test date and will incur a $200 Logitrain admin charge.
  • The candidate must arrive or be available 30 minutes before the exam start time on the day of the exam; in case of a no show, the exam will not be delivered again, and the exam attempt will be void.
  • We are not liable for any errors or omissions by candidates in exam ID registration.
  • If the exam has been set up but cannot be delivered due to candidate error for any reason, we will not be responsible and will not pay for the exam again.
  • Once we provide the exam voucher or make the exam fee payment, our responsibility is over.
  • Only if your city is in lockdown, we will set up an online proctored certification exam. If your city goes into lockdown after booking your exam, please contact melbourne@logitrain.com.au.
  • You agree to all the exam vendor, testing programme sponsor, exam providers current and updates to policies and terms and conditions, Privacy Policy, Terms and Conditions, Non-Disclosure Agreements, Terms of Service, NDA, Exam Policies, Terms and Conditions of Use, Data Collection, Video Recording, Online Exam Policies, system requirements, use of cookies, location services and any and all other terms and conditions, policies, agreements or requirements they may impose in order to be able to take the exam. It is your responsibility to find, read, understand and agree with those policies. Filling out the exam form or emailing us your details to book the exam confirms your agreement to the relevant terms and conditions and policies.
Note: The certification exam cannot be booked more than one week in advance.

Exam Slots:

Days Melbourne Sydney Brisbane
Wednesday - Slot 1: 11:30 am
Slot 2: 2:30 pm
Slot 1: 12:30 pm
Slot 2: 3:00 pm
Thursday - Slot 1: 11:30 am
Slot 2: 2:30 pm
Slot 1: 12:30 pm
Slot 2: 3:00 pm
Friday Slot 1: 9:30 am
Slot 2: 12:30 pm
Slot 3: 2:30 pm
- -

For Live Online Training candidates not attending from Melbourne, Sydney and Brisbane. Please search the available test centre in your city with availability within the 3 months time frame. Please note: we have no control over availability in other test centres.

Certification Exam Registration Procedure

You may be eligible for “test accommodations”, “special arrangements”, or “reasonable adjustments” depending on your circumstances. For more information, please visit https://home.pearsonvue.com/test-taker/Test-accommodations.aspx. Please note: it is your responsibility to arrange test accommodations, and if approved, they are automatically added to your exam booking. Logitrain is not responsible for it, nor the exam time frame can be extended due to delays by the testing vendor.

 

For booking an exam, navigate to the exam provider using the links below; create an ID first; once you have received the testing ID, scroll to the form at the bottom of the page to fill in your exam scheduling information. First-time exam takers, please use the links below to create your Testing ID.

 

ITIL Examination Candidates Please fill out the form here. The steps given below do not apply.

 

PRINCE2, PRINCE2 Agile, MoP, P3O Examination Candidates: Please fill out the form here. The steps given below do not apply.

 

AgileBA, AgilePM, AgilePgM, COBIT Candidates: Please email melbourne@logitrain.com.au the following details about yourself:
Title (Mr, Mrs, Ms, Miss); First name, Middle name, Surname, Email, Complete postal address including postcode, Mobile number, Exam name, Logitrain invoice number and course start date. The full name must exactly match as per the government-issued ID.

The exam is invigilated by a third party that requires either Google Chrome or Firefox and may add an extension to your browser. Please test your equipment to check your computer’s compatibility (https://go.proctoru.com/testitout and https://syscheck.bridge.psiexams.com). You should run this test from the environment you are going to take your exam from (a computer/laptop with admin rights). Please Note: The exam is not delivered at Logitrain or by Logitrain; you must have a quiet, private room to take your exam with an online proctor.

By emailing your/exam taker details, you confirm that you have read, understand and agree to the requirements above; you have read and agree to the exam vendor Terms & Conditions and Logitrain Certification Exam Terms and Conditions.

The steps given below do not apply.

 

Microsoft Examination Candidates: Please create a testing ID by following the process listed here. Once you have created the VUE account, wait for up to 3 business days for your testing ID to be generated and then fill out the form at the end of this page.
If you are facing issues in creating the Microsoft ID, please go through this easy-to-follow step-by-step guide.
(Once you receive the ID, scroll to the end of the page and fill out the booking form)

 

Cisco Examination Candidates: Please create a testing ID by filling out the form given here. Once you have created the VUE account, you may need to wait for up to 3 business days for your testing ID to be generated and then fill out the form at the end of this page.
If you are facing issues in creating the Cisco ID, please go through this easy to follow step by step guide.
(Once you receive the ID, scroll to the end of the page and fill out the booking form)

 

CompTIA Examination Candidates: Please create a testing ID by filling out the form given here. Once you have created the VUE account, you may need to wait for up to 3 business days for your testing ID to be generated and then fill out the form at the end of this page.
If you are facing issues in creating the CompTIA ID, please go through this easy to follow step by step guide.
(Once you receive the ID, scroll to the end of the page and fill out the booking form)

 

BCS (Business Analysis, Agile Foundation, Professional Tester) Examination Candidates: Please create a testing ID by filling out the form given here. Once you have created the VUE account, you may need to wait for up to 3 business days for your testing ID to be generated and then fill out the form at the end of this page.
If you are facing issues in creating the BCS ID, please go through this easy-to follow step by step guide.
(Once you receive the ID, scroll to the end of the page and fill out the booking form)

 

iSQI (ISTQB Foundation) Examination Candidates: Please create a testing ID by filling out the form given here. Once you have created the VUE account, you may need to wait for up to 3 business days for your testing ID to be generated and then fill out the form at the end of this page.
(Once you receive the ID, scroll to the end of the page and fill out the booking form)

 

Juniper Examination Candidates: Please create a testing ID by filling out the form given here. Once you have created the VUE account, you may need to wait for up to 3 business days for your testing ID to be generated and then fill out the form at the end of this page.
(Once you receive the ID, scroll to the end of the page and fill out the booking form)

 

AWS Examination Candidates: Click the link here to create your Amazon account. Once you have created and received the ID, you will need to fill out the form at the end of this page.
If you are facing issues in creating the AWS ID, please go through this easy-to-follow step by step guide.
(Once you receive the ID, scroll to the end of the page and fill out the booking form)

 

Requirements Engineering Examination Candidates: Please create a testing ID by filling out the form given here. Once you have created the VUE account, you may need to wait for up to 3 business days for your testing ID to be generated and then fill out the form at the end of this page.
(Once you receive the ID, scroll to the end of the page and fill out the booking form)

 

Check Point Examination Candidates: Please create a testing ID by filling out the form given here. Once you have created the VUE account, you may need to wait for up to 3 business days for your testing ID to be generated and then fill out the form at the end of this page.
(Once you receive the ID, scroll to the end of the page and fill out the booking form)

 

Oracle Examination Candidates: Please click on the Login button under the Oracle logo and follow the process to create a testing ID by filling out the form given here. Once you have created the Oracle account, please sign in with your login details and continue the process to create your testing ID. You may need to wait up to 3 business days for your testing ID to be generated and then fill out the form at the end of this page.
(Once you receive the ID, scroll to the end of the page and fill out the booking form)

 

LPI Examination Candidates: Please create an LPI testing ID by filling out the form given here. Once you have received the LPI ID, create a Pearson VUE account by filling out the form given here. Once you have created the VUE account, you may need to wait for up to 3 business days for your testing ID to be generated and then fill out the form at the end of this page.
(Once you receive the LPI ID and create the Pearson VUE account, scroll to the end of the page and fill out the booking form)

 

Tableau Candidates: Please create a testing ID by clicking Create Account here. Once you have created the VUE account, you may need to wait for up to 3 business days for your testing ID to be generated and then fill out the form at the end of this page.
(Once you receive the ID, scroll to the end of the page and fill out the booking form)

 

The steps given below do not apply.

Please note: With some vendors, it may take up to 5 business to receive the testing ID; once you get it, follow the steps below. The testing ID may be a combination of alphabets and numbers; examples of testing IDs are given below. If you do not receive the testing ID after five working days, contact the provider directly, we are unable to assist with it.

To view your testing ID, log in to your VUE account and on the top left-hand corner under the vendor logo, click the two arrows >> to reveal your testing ID. For AWS or Microsoft exam or any exam administered via VUE, continue the exam booking process on the vendor website until you are redirected to the VUE website and there you can find your testing ID by clicking the two arrows >> on the left-hand side under the vendor logo.

Microsoft: MS0000000000

Cisco: CSCO00000000

CompTIA: COMP000000000000

ISQI: iSQI000000

BCS: BCS000000

ISTQB: BCS000000

AWS: AWS00000000

CheckPoint: CP0000000000

LPI: LPI000000000

Tableau: T000000000

Oracle: OC00000000

Testing ID

STOP | Do NOT try to book the exam through Pearson VUE, ANZTB, AWS, Microsoft, Prometric, BCS, iSQI, PeopleCert websites. We will register for the exam on your behalf | STOP

On the Day of the Exam

  • On the day of the exam, the candidate must arrive 30 minutes before exam delivery time and bring in two (2) valid forms of ID in original (it is mandatory): The primary ID must be government-issued with full name, photo and signature e.g. passport, Government-issued driver’s license, National/state/country identification card. The secondary ID must have a full name and signature, e.g. bank card, credit card etc. Please note: The IDs must be current (not expired)  and in the original. The exam will NOT be delivered without it.

* Failure to adhere to the given procedure or missing information will result in the exam not being delivered

* Exam will NOT be delivered if the 3-month duration has been exceeded

* Exam delivery process may take up to 30 minutes, in certain cases it may take up to an hour

After the Exam

Important: After the exam, please keep an eye out for an email from the testing vendor with details to create your account on the vendor website. Normally, this email is marked as junk, therefore regularly keep checking your inbox and junk folder. Once you receive the email, follow the instructions to create your ID, most vendors will allow the pdf certificate to be downloaded from the account you created.

Please note: Due to privacy reasons, we will not be able to assist regarding certificates not received etc. Please contact the testing vendor directly.

 

 

We wish you the best of luck with your exams!

If you have received a testing ID by following the steps above or already have the testing ID for the exam you are attempting, you must fill out the form below to request and take the exam. Please note: do not fill the form to book your exam until you have the vendor testing ID and you have paid in full or no instalments are pending if paying in instalments. If the exam cannot be delivered due to testing ID not being issued, a $200 admin charge will apply.

Once the information above is received Logitrain will confirm via email if the exam has been booked.

The supply of this course/package/program is governed by our terms and conditions. Please read them carefully before enrolling, as enrolment is conditional on acceptance of these terms and conditions. The sale price is valid for registrations between 01 Dec and 10 Jan.

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