UX Design Course

• Professionals interested in the design and evaluation of user interfaces
• Interface Designers
• Usability Engineers
• Requirement Engineers
• Product Managers

User Experience Foundation course material provided

Candidates can achieve this certification after passing the following exam(s).

• UX01: BCS Foundation Certificate in User Experience

The certification exam can be registered and attempted within 3 months of course/module completion at Logitrain training centre on weekdays during business hours (excludes public holidays).

• Guiding Principles
• User Research
• Illustrating the Context of Use
• Measuring Usability
• Information Architecture
• Interaction Design
• Visual Design
• User Interface Prototyping
• Usability Evaluation

This course is likely to add to the employment-related skills of the participants. The skills developed are likely to be used in the course of being an employee or working in a business.

• Articulate the importance of taking the users’ perspective
• Paraphrase the key principles of user centred design
• Recall ISO9241 as an important standard in the field of usability
• Have an understanding of different user perspectives and goals for using a system
• Recall the difference between usability and user experience
• Recall the difference between usability and user acceptance testing
• Summarise the benefits of inclusive design
• State the components of the context of use
• Identify the potential users of the system
• Plan site visits to end users to understand the context of use
• Recognise good and poor questions to ask in user interviews
• Describe the kinds of data that should be collected during a site visit to users
• Interpret the data from a site visit in ways that can be used to develop a shared knowledge of the context of use
• State the difference between observation and interpretation
• List discount usability research techniques that can be used to understand the context of use, such as diary studies
• State the key principles of contextual inquiry
• Define affinity programming
• Choose the appropriate research method to understand the context of use
• Demonstrate the difference between opinion-based and behaviour-based research methods
• Recognise that requirements gathering, and conceptual design should be truly inclusive
• Illustrate the specific users of the system
• Write descriptions of users that can be used for design
• Explain the rationale for focussing on user needs
• Interpret key user needs
• Explain that including too many choices in a user interface increases the cognitive load on users
• State the elements of a user story
• Define usability
• Illustrate how the definition of usability can be used to construct measures of usability
• Demonstrate how to choose between good and poor design ideas by using behavioural data
• Illustrate the role design experiments play in validated learning
• Identify the strengths and weaknesses of multivariate testing as a method for choosing between design alternatives
• Explain the value of iterative design
• Recall that good and bad user experiences have an emotional reaction on users
• Recognise the way information flows between a person and a product or service
• Choose appropriate schemes for classifying and organising information
• Organise, structure and label content, functions and features
• Describe the steps in carrying out an open and a closed card sort
• Compare and contrast an implementation model, a mental model and a conceptual model
• State the concept of affordance
• Describe different user interface design patterns
• Choose the correct interactive control in a user interface design
• Describe how the choice of user interface control has an impact on the time it takes users to achieve their goals
• Define the concept of progressive disclosure
• State the difference between interaction design and information architecture
• Explain why user interface consistency is an important design principle
• State the importance of focussing on the user’s tasks when designing the flow of a user interface
• List fundamental principles of visual design
• Identify good and poor page layouts
• Define eye tracking as a research methodology and recall key insights from eye tracking research
• Describe the advantages and disadvantages of using metaphorical representations in visual design
• Choose between different types of prototype, for example paper and electronic, and recall the merits of each
• Recognise the appropriate type of prototype for the phase of design
• Describe the differences between prototypes and sketches
• Recognise the importance of identifying multiple different design solutions before deciding on a specific design solution
• Sketch paper prototypes
• Recall Nielsen’s Usability Heuristics and have an awareness of other usability principles
• State the different kinds of usability evaluation
• Plan usability evaluations to test design hypotheses
• Record the data from usability evaluations
• Interpret the data from usability tests to distinguish high and low severity usability problems
• Moderate a usability test
• State the difference between a usability inspection and a usability test
• Choose between good and poor tasks for a usability test
• State the difference between observation and interpretation
• Identify W3C’s Web Content Accessibility Guidelines as an important standard in the field of web accessibility