• Length 4 days or 4 weeks
  • Price From $2999
  • Inclusions Certification Exam

MS-721 Certification

MS-721 Course

The MS-721: Collaboration Communications Systems Engineer is an instructor-led, hands-on certification training course.

MS-721 course covers the design, installation, maintenance and troubleshooting of telecommunications systems, wireless communication technologies, voice over IP (VoIP), unified communications and collaboration applications, and digital data networks. MS-721 certification training course provides candidates with the basic skills to work with colleagues, set up networks and manage communication networks.

The course provides participants with the necessary skills to design and implement collaboration and communication systems, including telephone and data networks, integrated networks, and VoIP systems.

  • Training: get practical technical skills
  • Receive a certificate of course attendance
  • Small class size: increased instructor interaction
  • Authorised test centre: exams taken at our premises
  • Expert trainers: imparting real-world experience
  • General knowledge of Microsoft 365 and Microsoft Teams, networking, telecommunications, and audio/visual basics and identity and access management basics.

Candidates can achieve this certification by passing the following exam(s).

  • MS-721: Collaboration Communications Systems Engineer

The certification exam can be registered and attempted within 3 months of course/module completion at Logitrain training centre on weekdays during normal business hours (excludes public holidays)

MS-721 course material included
  • Understand collaboration systems, manage communication systems and optimise performance
  • Analyse network performance, plan and configure systems, manage network components and troubleshoot virtual and physical systems
  • Use products such as voice and video systems to interact with third parties and other key networking skills
  • Gain knowledge of cloud technologies and systems integration
  • Know how to identify, configure and troubleshoot IP telephony elements, design routing protocols and virtual private networks, and use secure collaboration techniques
  • Collaboration Engineers
  • Communication Systems Engineers
  • IT Professionals
  • Technical Architects
  • Introduction to Collaboration Communications Systems Engineering
  • Networking Fundamentals for Collaboration Communications Systems
  • Voice and Video Protocols for Collaboration Communications Systems
  • Designing and Implementing Collaboration Communications Systems
  • Troubleshooting and Maintenance of Collaboration Communications Systems
  • Security and Compliance for Collaboration Communications Systems
  • Advanced Topics in Collaboration Communications Systems Engineering
  • Overview of Collaboration Communications Systems
  • Understanding the Components of Collaboration Communications Systems
  • Designing Collaboration Communications Systems
  • Implementing Collaboration Communications Systems
  • Troubleshooting Collaboration Communications Systems
  • Security and Compliance in Collaboration Communications Systems
  • Managing Collaboration Communications Systems
  • Advanced Collaboration Communications Systems
  • Integrating Collaboration Communications Systems with Other Systems
  • Best Practices for Collaboration Communications Systems
  • Introduction to Networking
  • Network Topologies
  • Network Protocols
  • Network Security
  • Network Troubleshooting
  • Network Performance Monitoring
  • Network Design and Architecture
  • Network Virtualisation
  • Network Automation
  • Network Management Tools and Techniques
  • VoIP Network Monitoring
  • VoIP Network Management
  • VoIP Billing and Accounting
  • VoIP Interoperability and Integration
  • Introduction to VoIP
  • VoIP Protocols and Standards
  • VoIP Network Design and Architecture
  • VoIP Security
  • VoIP Quality of Service
  • VoIP Troubleshooting and Maintenance
  • Introduction to Unified Communications
  • Overview of Voice over IP (VoIP)
  • Understanding SIP Protocols
  • Implementing VoIP Networks
  • Configuring VoIP Gateways
  • Troubleshooting VoIP Networks
  • Managing VoIP Security
  • Integrating Unified Communications with Other Systems
  • Designing and Deploying Unified Communications Solutions
  • Managing Unified Communications Systems
  • Introduction to Video Conferencing
  • Video Conferencing Protocols
  • Video Conferencing Network Design
  • Video Conferencing Security
  • Video Conferencing Troubleshooting
  • Video Conferencing Quality of Service
  • Video Conferencing System Administration
  • Video Conferencing System Integration
  • Video Conferencing System Maintenance
  • Video Conferencing System Performance Optimisation
  • Introduction to Collaboration Tools
  • Understanding the Benefits of Collaboration Tools
  • Evaluating Collaboration Tools
  • Implementing Collaboration Tools
  • Managing Collaboration Tools
  • Troubleshooting Collaboration Tools
  • Security Considerations for Collaboration Tools
  • Integrating Collaboration Tools with Other Systems
  • Best Practices for Collaboration Tools
  • Advanced Collaboration Tools Features and Capabilities
  • Introduction to System Design and Implementation
  • System Design Processes and Methodologies
  • System Design Documentation
  • System Architecture and Design
  • System Design and Implementation Strategies
  • System Design and Implementation Tools
  • System Design and Implementation Testing
  • System Design and Implementation Maintenance
  • System Design and Implementation Security
  • System Design and Implementation Troubleshooting
  • Introduction to Troubleshooting and Maintenance of MS-721T00
  • Understanding the System Architecture of MS-721T00
  • Identifying and Resolving Common Issues with MS-721T00
  • Troubleshooting Network Connectivity Issues with MS-721T00
  • Troubleshooting Voice Quality Issues with MS-721T00
  • Troubleshooting Video Quality Issues with MS-721T00
  • Troubleshooting System Performance Issues with MS-721T00
  • Understanding System Maintenance Procedures for MS-721T00
  • Implementing System Upgrades and Patches for MS-721T00
  • Understanding Security and Compliance Regulations
  • Implementing Security and Compliance Policies
  • Risk Management Strategies
  • Network Security and Firewall Configuration
  • Data Encryption and Access Control
  • Auditing and Monitoring Systems
  • Disaster Recovery and Business Continuity Planning
  • Security and Compliance Best Practices
  • Troubleshooting Security and Compliance Issues
  • Security and Compliance in Cloud Computing
  • Advanced Networking Protocols for Collaboration Communications Systems
  • Designing and Implementing Collaboration Communications Systems
  • Security and Privacy in Collaboration Communications Systems
  • Quality of Service in Collaboration Communications Systems
  • Voice and Video over IP for Collaboration Communications Systems
  • Unified Communications and Collaboration Systems
  • Cloud-Based Collaboration Communications Systems
  • Mobile Collaboration Communications Systems
  • Troubleshooting and Maintenance of Collaboration Communications Systems
  • Advanced Troubleshooting and Maintenance of Collaboration Communications Systems
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What is included with the Collaboration Communications Systems Engineer Course
Logitrain course includes official certification exam fee.
Includes Official Exam Fee

Take the certification exam within 3 months of course / module completion

Logitrain is an Authorised Pearson VUE Test Centre.
Authorised Test Centre

Take the official vendor certification exam at the Logitrain training center

Logitrain courses, programs and packages includes course material.
Includes Books & Meals

Course material in hardcopy is included. Full-time classroom courses include meals

Logitrain courses, packages and programs includes sample practise questions.
Includes Mock & Test Questions

Mock test is included in the full-time courses to assist with your preparation

Logitrain full-time course includes course retake, if you do not pass the official certification exam.
Highly Skilled Trainers

Our trainers are highly skilled with expertise and extensive hands-on experience

Logitrain courses include price beat guarantee.
Our Price Beat Guarantee

Relax, we will beat competitor’s advertised price in Australia. Our course has no extra costs

Dates, Locations & Prices
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The supply of this course/package/program is governed by our terms and conditions. Please read them carefully before enrolling, as enrolment is conditional on acceptance of these terms and conditions. Courses run subject to registrations.


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