MB-910 Microsoft Dynamics 365 Fundamentals Course
MB-910 Microsoft Dynamics 365 Fundamentals (CRM) Certification Training Course
The MB 910 Microsoft Dynamics 365 Fundamentals (CRM) is an instructor-led, hands-on certification training course.
This course covers the concept of customer engagement as well as each of the customer engagement applications, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and Dynamics 365 Project Operations customer relationship management (CRM) capabilities.
MB 910 course is available in Melbourne, Sydney, Brisbane, Adelaide, Canberra, Perth, Australia, In-House and Live Virtual.
- Fundamental understanding of customer engagement principles and business operations
- Understanding of cloud computing is helpful but not essential
Candidates can achieve this certification by passing the following exam(s).
MB-910: Microsoft Dynamics 365 Fundamentals (CRM)
The certification exam can be registered and attempted within 3 months of course/module completion at Logitrain training centre on weekdays during normal business hours (excludes public holidays)
Logitrain course material for MB-910 Microsoft Dynamics 365 Fundamentals (CRM) provided
- Describe the capabilities and functionality of Dynamics 365 Marketing
- Describe the capabilities and functionality of Dynamics 365 Sales
- Describe the capabilities and functionality of Dynamics 365 Customer Service
- Describe the capabilities and functionality of Dynamics 365 Field Service
- Describe the core capabilities of Dynamics 365 customer engagement apps
- Business Owner
- Students
- IT professional
- People interested in Microsoft Dynamics 365 Fundamentals
- Navigate the Dynamics 365 customer engagement apps
- Explore common Dynamics 365 activities and integration options
- Explore Dynamics 365 Marketing
- Explore other marketing capabilities and apps
- Examine Dynamics 365 Sales
- Use sales capabilities
- Explore Dynamics Field Service
- Examine knowledge management in Dynamics 365 Customer Service and related apps
- Explore Dynamics 365 Field Service
- Describe the scheduling process
Get a Certificate of Attendance to prove your commitment to learning
Take the official certification exam at Logitrain, a local VUE test centre or online
Course material in digital format is included for flexibility and ease of use
Mock test is included in the full-time courses to assist with your preparation
Our trainers are highly skilled with expertise and extensive hands-on experience
Relax, we will beat competitor’s advertised price. Our course has no extra costs
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The supply of this course/package/program is governed by our terms and conditions. Please read them carefully before enrolling, as enrolment is conditional on acceptance of these terms and conditions. Courses run subject to availability and minimum registrations.
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