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MB-910 Microsoft Dynamics 365 Fundamentals Course

MB-910 Microsoft Dynamics 365 Fundamentals (CRM) Certification Training Course

The MB 910 Microsoft Dynamics 365 Fundamentals (CRM) is an instructor-led, hands-on certification training course.

This course covers the concept of customer engagement as well as each of the customer engagement applications, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and Dynamics 365 Project Operations customer relationship management (CRM) capabilities.

MB 910 course is available in Melbourne, Sydney, Brisbane, Adelaide, Canberra, Perth, Australia, In-House and Live Virtual.

  • Fundamental understanding of customer engagement principles and business operations
  • Understanding of cloud computing is helpful but not essential

Candidates can achieve this certification by passing the following exam(s).

MB-910: Microsoft Dynamics 365 Fundamentals (CRM)

The certification exam can be registered and attempted within 3 months of course/module completion at Logitrain training centre on weekdays during normal business hours (excludes public holidays)

Logitrain course material for MB-910 Microsoft Dynamics 365 Fundamentals (CRM) provided

  • Describe the capabilities and functionality of Dynamics 365 Marketing
  • Describe the capabilities and functionality of Dynamics 365 Sales
  • Describe the capabilities and functionality of Dynamics 365 Customer Service
  • Describe the capabilities and functionality of Dynamics 365 Field Service
  • Describe the core capabilities of Dynamics 365 customer engagement apps
  • Business Owner
  • Students
  • IT professional
  • People interested in Microsoft Dynamics 365 Fundamentals
  • Navigate the Dynamics 365 customer engagement apps
  • Explore common Dynamics 365 activities and integration options
  • Explore Dynamics 365 Marketing
  • Explore other marketing capabilities and apps
  • Examine Dynamics 365 Sales
  • Use sales capabilities
  • Explore Dynamics Field Service
  • Examine knowledge management in Dynamics 365 Customer Service and related apps
  • Explore Dynamics 365 Field Service
  • Describe the scheduling process
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What is included with MB-910 Microsoft Dynamics 365 Fundamentals (CRM) Certification Training Course?
Logitrain course includes official certification exam fee.
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The supply of this course/package/program is governed by our terms and conditions. Please read them carefully before enrolling, as enrolment is conditional on acceptance of these terms and conditions. Proposed dates are given, courses run subject to availability and minimum registrations.

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Book and pay for a course before 30 June and attend training until 31 August. Limited seats. Courses run subject to minimum bookings.
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