MB-910 Microsoft Dynamics 365 Fundamentals Course
MB-910 Microsoft Dynamics 365 Fundamentals (CRM) Certification Training Course
The MB 910 Microsoft Dynamics 365 Fundamentals (CRM) is an instructor-led, hands-on certification training course.
This course covers the concept of customer engagement as well as each of the customer engagement applications, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and Dynamics 365 Project Operations customer relationship management (CRM) capabilities.
MB 910 course is available in Melbourne, Sydney, Brisbane, Adelaide, Canberra, Perth, Australia, In-House and Live Virtual.
- Fundamental understanding of customer engagement principles and business operations
- Understanding of cloud computing is helpful but not essential
Candidates can achieve this certification by passing the following exam(s).
MB-910: Microsoft Dynamics 365 Fundamentals (CRM)
The certification exam can be registered and attempted within 3 months of course/module completion at Logitrain training centre on weekdays during normal business hours (excludes public holidays)
Logitrain course material for MB-910 Microsoft Dynamics 365 Fundamentals (CRM) provided
- Describe the capabilities and functionality of Dynamics 365 Marketing
- Describe the capabilities and functionality of Dynamics 365 Sales
- Describe the capabilities and functionality of Dynamics 365 Customer Service
- Describe the capabilities and functionality of Dynamics 365 Field Service
- Describe the core capabilities of Dynamics 365 customer engagement apps
- Business Owner
- Students
- IT professional
- People interested in Microsoft Dynamics 365 Fundamentals
- Navigate the Dynamics 365 customer engagement apps
- Explore common Dynamics 365 activities and integration options
- Explore Dynamics 365 Marketing
- Explore other marketing capabilities and apps
- Examine Dynamics 365 Sales
- Use sales capabilities
- Explore Dynamics Field Service
- Examine knowledge management in Dynamics 365 Customer Service and related apps
- Explore Dynamics 365 Field Service
- Describe the scheduling process
Get a Certificate of Attendance to prove your commitment to learning
Take the official certification exam at Logitrain, a local VUE test centre or online
Course material in digital format is included for flexibility and ease of use
Mock test is included in the full-time courses to assist with your preparation
Our trainers are highly skilled with expertise and extensive hands-on experience
Relax, we will beat competitor’s advertised price. Our course has no extra costs
| Location | Type | Duration | Price | Dates | |
|---|---|---|---|---|---|
| Location | Type | Duration | Price | Dates |
The supply of this course/package/program is governed by our terms and conditions. Please read them carefully before enrolling, as enrolment is conditional on acceptance of these terms and conditions. Proposed course dates are given, course runs subject to availability and minimum registrations.
Find out why we are the leading choice to help boost your career in Australia
Prepare to get IT job ready in 8 weeks
Trained 15,000+ professionals and counting
Experienced Provider: Operating Since 2004
Trained staff from 1200+ Australian Businesses
“The trainer explained everything very well. Logitrain was very helpful for me in getting a better overall understanding of CCNA. I previously had studied it 2 years earlier but required revision.”
– Felice Amenta, Senior Service Management Officer at Optus, Rating: 4.8/5
“I recently followed the ITIL Foundation course at Logitrain. The training, materials and facilities were excellent and I would not hesitate to train with Logitrain again.”
– Rob Stockey, Senior Engineer at APAC, Rating: 4.8/5
“Had a blast! Great course, will be back soon to do another.”
– Justin Blackford, Systems Administrator at Gloria Jean’s Coffee, Rating: 4.8/5
“The trainer was very patient and gave everybody the opportunity to participate.”
– Tim Symonds, Solutions Architect at MSC Mobility Solutions, Rating: 4.8/5
Over 1000 organisations have relied on Logitrain to be their trusted training partner.
Don’t Wait. Please fill the form now.