CCNA Collaboration (CICD and CIVND) Course
CCNA Collaboration (CICD and CIVND) Certification
With the advent of the applications, be it the voice, video, data or mobile apps, it became imperative for the industry to have the standard certification needed to validate the skills required to deal with the technology transitions and hence the CCNA Collaboration Certification was created which is a job-focused training and certification program. The CCNA Collaboration training course can be subdivided into three sub-courses:
Implementing Cisco Collaboration Devices (CICD) – The CCNA Collaboration CICD training course aims to equip you with the skills and knowledge required to implement Cisco Unified Communications (UC) solutions. Among the various concepts covered during this course is the administration of telephony and mobility features, end-user interfaces and Cisco UC solutions maintenance, using Discovery Lab to learn about the principles and technologies.
Implementing Cisco Video Network Devices (CIVND1) – The CCNA Collaboration CIVND1 training course aims to equip students with the characteristics of video solutions, evaluation of general requirements for video deployments including media formats, protocols, high-level architectural components, network impact and codec options.
Implementing Cisco Video Network Devices (CIVND2) – The CCNA Collaboration CIVND2 training course aims to equip students with the skills and knowledge required to implement various Cisco Collaboration endpoints in converged Cisco infrastructures.
The CCNA Collaboration certification is considered a key requirement for the following jobs:
- Helpdesk Operator
- Network Engineer
- Network Administrator
- Technical Support Engineer
- Network Video Engineer
- Collaboration Engineer
- IP Telephony and IP Network Engineer
There are no prerequisites for undertaking the CCNA Collaboration certification course.
There is no certification exam associated with this training course.
We provide the following certification guides during the CCNA Collaboration Training:
CCNA Collaboration CICD 210-060 Official Cert Guide
The students can gain following skills from the CCNA Collaboration Training.
- Describing the components of a Cisco Unified Communications solution and identifying call signalling and media stream flows
- Providing an overview of administrator and end-user interface options in Cisco Unified Communications Manager Express, Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service.
- Understanding call flows in Cisco Unified Communications Manager Express and Cisco Unified Communications Manager.
- Performing endpoint and end-user administration tasks in Cisco Unified Communications Manager Express and Cisco Unified Communications Manager.
- Describing the telephony features supported in Cisco Unified Communications Manager Express and Cisco Unified Communications Manager.
- Administering users in Cisco Unified Communications Manager IM and Cisco Unity Connection and Presence Service, and enable the most commonly used features for both applications.
- Describing how to maintain a Cisco Unified Communications solution.
This course is likely to add to the employment-related skills of the participants. The skills developed are likely to be used in the course of being an employee or working in a business.
Following people can attend the CCNA Collaboration certification course.
- Students
- Recent Graduates
- Individuals seeking to start a career in networking
- Helpdesk operators
- Candidates entering the IT job market
- First-level network support staff
- System engineers and account managers
The following topics are covered during the CCNA Collaboration Certification course.
CICD
- Characteristics of a Cisco Unified Communications Solution
- Provision End Users and Associated Devices
- Configure Voice Messaging and Presence
- Maintain Cisco Unified Communications System
- Provide End User Support
CIVND1
- Video Conferencing and Streaming Fundamentals
- Introduction to Video and Video Applications
- Video Technology Basics
- Video Protocols and Media
- Functional Components of Video Infrastructures
- Network Requirements of Video Solutions
- Cisco Video Solution Architecture Overview
- Cisco TelePresence Endpoint Environmental Requirements and Installation
- Environmental Requirements for Video Installations
- Installing Cisco TelePresence Endpoints and Profile Systems
CIVND2
- Describe the components and architectures of Cisco Business Video solutions
- Implement Cisco Collaboration endpoints
- Implement Cisco TelePresence endpoints
- Implement multipoint conferencing on Cisco Collaboration endpoints
- Implement Cisco Digital Media Players
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