Course Unavailable: The Cisco CCNA Collaboration certification has officially retired. This course is no longer available as it does not lead to an active certification.
Logitrain is committed to providing the most current training paths. Please see our recommended alternatives below:
- CCNA Certification
- CCNP Collaboration
Historical Context: What was the CCNA Collaboration certification designed for?
The Cisco Certified Network Associate (CCNA) Collaboration certification was created for IT professionals seeking foundational skills in Cisco’s collaboration solutions, with a focus on IP telephony, video engineering, and unified communications. It was designed for roles such as network video administrator, VoIP engineer, IP network engineer, and collaboration tools engineer—essentially anyone responsible for deploying and supporting Cisco’s suite of collaboration technologies, including Cisco Unified Communications Manager, TelePresence, Jabber, and Cisco WebEx.
The certification addressed configuring and troubleshooting voice and video endpoints, integrating collaboration tools into enterprise networks, and supporting the seamless, reliable communication systems modern businesses require. For many, the CCNA Collaboration was a critical step towards more advanced credentials like CCNP Collaboration and CCIE Collaboration.
When was CCNA Collaboration certification retired?
The CCNA Collaboration certification was officially retired by Cisco on 24 February 2020, when Cisco streamlined its entire certification portfolio to keep pace with evolving industry needs.
Why was the CCNA Collaboration certification retired?
Cisco retired the CCNA Collaboration certification as part of its efforts to modernise and simplify its certification program. With collaboration, security, automation, and cloud technologies now tightly integrated, Cisco moved away from fragmented, specialist associate-level certifications and consolidated essential networking and collaboration concepts into a unified, broader CCNA. This change ensures that certified professionals gain more versatile, up-to-date skills that better reflect the realities of today’s IT and communications environments.
Why is pursuing CCNA and CCNP Collaboration now the right choice?
The current CCNA certification offers a strong, modern foundation in networking, including knowledge of security, automation, and fundamental collaboration technologies.
For those seeking deeper skills in voice, video, and unified communications, the CCNP Collaboration provides role-focused, advanced expertise, with specialisation options for cloud and hybrid collaboration environments.
These new pathways are more aligned with current industry roles, making you more competitive in a rapidly evolving IT landscape.
Frequently Asked Questions
Q: What replaced the CCNA Collaboration certification?
A: There is no direct replacement for the CCNA Collaboration. The CCNA certification now covers essential networking fundamentals, while CCNP Collaboration and related specialist certifications address advanced collaboration skills.
Q: Is my CCNA Collaboration certification still valid?
A: The CCNA Collaboration is valid for three years before its retirement, it remains valid for three years from the date you achieved it. After expiry, you may pursue active Cisco certifications to maintain Cisco-certified status.
Q: Can I still put a retired certification on my resume?
A: Absolutely. You should include retired certifications on your resume—they demonstrate your knowledge and achievements at the time. It is best to indicate the certification’s retired status and the date it was earned.
If you’re interested in the best Cisco pathway for your career or want guidance on certification and training options, contact the Logitrain team for expert advice.
