Cisco Certified Support Technician (CCST) Networking

Cisco Certified Support Technician (CCST) Networking Training

Cisco Certified Support Technician (CCST) Networking Course Certification

Build foundational knowledge in IT networking with Cisco Certified Support Technician (CCST) Networking Course. This certification training course is ideal for beginners and provides basic knowledge of computer networks. 

The course topics include TCP/IP model, OSI model, frames and packets, addressing, public, private, hybrid, SaaS, PaaS, IaaS, remote work/hybrid work, Confidentiality, integrity, and availability (CIA); authentication, authorization, and accounting (AAA); Multi-Factor Authentication (MFA); encryption, certificates, and password complexity; identity stores/databases (Active Directory); threats and vulnerabilities; spam, phishing, malware, and denial of service and other relevant topics.

This course is available in Melbourne, Sydney, Brisbane, Adelaide, Canberra, Perth, Hobart and throughout Australia Live Virtually.

There are no prerequisites for taking this course.

Candidates can achieve this certification by passing the following exam(s).

CCST 100-150: Cisco Certified Support Technician (CCST) Networking

The certification exam can be registered and attempted within 3 months of course/module completion at our training center on weekdays during normal business hours (excludes public holidays)

CCST Cisco Certified Support Technician Study Guide: Networking Exam

  • Standards and concepts
  • Addressing and subnet formats
  • Endpoints and media types
  • Infrastructure
  • Diagnosing problems
  • Security
  • Anyone wishing to enter the networking field
  • Beginners interested in Cisco networking
  • IT professionals wanting to earn their Cisco certification
  • IT professionals that work with Cisco routers, switches, and wireless networks
  • Identify the fundamental conceptual building blocks of networks
  • Differentiate between bandwidth and throughput
  • Differentiate between LAN, WAN, MAN, CAN, PAN, and WLAN
  • Compare and contrast cloud and on-premises applications and services
  • Describe common network applications and protocols
  • Compare and contrast private addresses and public addresses
  • Identify IPv addresses and subnet formats
  • Identify IPv addresses and prefix formats
  • Identify cables and connectors commonly used in local area networks
  • Differentiate between Wi-Fi, cellular, and wired network technologies
  • Describe endpoint devices
  • Demonstrate how to set up and check network connectivity on Windows, Linux, Mac OS, Android, and Apple iOS
  • Identify the status lights on a Cisco device when instructed by an engineer
  • Use a network diagram provided by an engineer to attach the appropriate cables
  • Identify the various ports on network devices
  • Explain basic routing concepts
  • Explain basic switching concepts
  • Demonstrate effective troubleshooting methodologies and help desk best practices, including ticketing, documentation, and information gathering
  • Perform a packet capture with Wireshark and save it to a file
  • Run basic diagnostic commands and interpret the results
  • Differentiate between different ways to access and collect data about network devices
  • Run basic show commands on a Cisco network device
  • Describe how firewalls operate to filter traffic
  • Describe foundational security concepts
  • Configure basic wireless security on a home router (WPAx)
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What is included with the Cisco Certified Support Technician (CCST) Networking Course?

Logitrain course includes official certification exam fee.
Includes Official Exam Fee

Take the certification exam within 3 months of course / module completion

Logitrain is an Authorised Pearson VUE Test Centre.
Authorised Test Centre

Take the official vendor certification exam at the Logitrain training center

Logitrain courses, programs and packages includes course material.
Includes Course Material

Course material in digital format is included for flexibility and ease of use

Logitrain courses, packages and programs includes sample practise questions.
Includes Practise Questions

Practise questions are provided for better understanding of the key concepts

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The supply of this course/package/program is governed by our terms and conditions. Please read them carefully before enrolling, as enrolment is conditional on acceptance of these terms and conditions. Proposed dates are given, courses run subject to availability and minimum registrations.


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Book and pay for a course before 30 June and attend training until 31 August. Limited seats. Courses run subject to minimum bookings.