Communication skills training – 1 day
Effective people and communication skills Training
With the communication skills training course learn the difference between communication and effective communication. Effective communication is required in all situations.
Long-term relationship building is the key idea behind efficient communication. Learn about building rapport to tackle challenging situations in the communication skills training.
In the communication skills training course, you will learn to minimise disagreements and misunderstandings and adapt to various behaviour styles for efficient interaction.
Positive language and communication always have a great impact on negative emotions.
Learning to listen, listening to understand and sending a message in a clear tone are the crucial concepts that are emphasised in the communication skills training course.
There are no prerequisites to the communication skills training course but a willingness to learn is recommended.
- Effective communication skills which can be used to maintain interpersonal skills
- Usage of empathy and encouragement when required
- Tips and techniques to avoid conflicts and encourage professional behaviour
- Starting a conversation on a positive note and maintain its continuity in a positive way
- Increase employee morale
- Enhance the diversity team building and leading it towards achieving the goal successfully
- IT managers
- IT trainer
- Process associate
- Team Leaders
- Subject matter expert
- Sale executive
- Help desk analyst
- Business analyst
- Anyone who needs to deal with clients or customers
This course helps you in communicating effectively and delivering the message clearly and have a colossal impact on the audience. Learn to adopt various communication style by different people and make your style an outstanding one.
Following are a list of topics and concept which will be covered in this course
- Removing the effective communication barrier
- Questioning skills to understand the scenario or the situation
- Listening and understanding skills
- Effective listening and usage of positive language
- In-depth understanding of vocal, verbal and visual communication
- Importance of effective communication by treating people equally.
- Foundation tool
- Communication process
- Strategy to influence
This course is likely to add to the employment-related skills of the participants. The skills developed are likely to be used in the course of being an employee or working in a business.
Get a certificate of attendance to prove your commitment to learning
We provide personalised learning experience for every student
Course material in hardcopy is included. Full-time classroom courses include meals
Practical scenarios are discussed for better understanding of the key concepts
Our trainers are highly skilled with expertise and extensive real-world experience
Relax, we will beat competitor’s advertised price in Australia. Our course has no extra costs
The supply of this course/package/program is governed by our terms and conditions. Please read them carefully before enrolling, as enrolment is conditional on acceptance of these terms and conditions. Courses run subject to registrations.
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