Asset Management Course

• Professionals interested in asset management
• Professionals interested in understanding the value of SAM practices
• Software asset managers
• IT asset managers

Software Assessment Management course material provided

Candidates can achieve this certification after passing the following exam(s).

• SHAM: BCS Foundation Certificate in Software and Hardware Asset Management

The certification exam can be registered and attempted within 3 months of course/module completion at Logitrain training centre on weekdays during business hours (excludes public holidays).

• Provides an introduction to SAM, SAM principles and the impact of SAM on organisations using it
• Describes the steps involved and the issues involved in preparing a business case for the introduction of SAM within an organisation
• Explains the roles and organisational responsibilities involved in the SAM processes
• Explains the SAM process framework and the scope and content of the processes involved within the framework
• Describes and explains the stages involved in the implementation of SAM within an organisation
• Covers the awareness, knowledge and use of SAM tools and techniques to support SAM processes
• The identification and preparation of SAM reports for distribution throughout the organisation as appropriate and the instigation of process improvements
• The appreciation and understanding of the interfaces and dependencies SAM has with other IT and Service Management processes

This course is likely to add to the employment-related skills of the participants. The skills developed are likely to be used in the course of being an employee or working in a business.

• Understand the activities involved in SAM
• Understand the development and evolution of SAM
• Describe the need for SAM and explain the principles involved
• Draw up a plan of approach to the implementation of SAM
• Understand the potential benefits, costs and problems associated with software and its usage
• Describe the organisational risks associated with software and its usage
• Describe and explain the special characteristics of software assets and software licenses, including legal situations, counterfeit software, software vendor activities and software compliance
• Review SAM processes, identifying potential areas of weakness
• Describe and explain the software supply chain and the role of the organisations involved
• Understand other software industry players including Standards (ISO/IEC 19770), anti-piracy organisations and SAM Partners
• Describe and explain the need for SAM and the considerations and the content of a SAM business case
• Obtain the appropriate information from the business and IT required to produce a SAM business case
• Assist with the production of a SAM business case
• Describe and explain the roles, responsibilities and accountability of the SAM processes and information
• Explain the need for defining and agreeing roles and responsibilities
• Explain the organisational factors that need to be considered when defining roles and responsibilities
• Understand the responsibilities required to carry out specific roles, e.g. audit, reconciliation work and contract management.
• Describe and explain the overall SAM process framework
• Describe and explain the stages in the lifecycle of software assets
• Describe and explain the SAM processes groups and processes contained within the framework and their content
• Describe and explain the policies and procedures required and their content
• Explain and justify the stages and activities involved in the implementation of SAM within an organisation
• Justify and initiate the implementation of SAM within an organisation
• Develop an outline plan for the implementation of SAM within an organisation
• Understand the different resource requirements between project and business as usual activities
• Explain the types of SAM tools and their usage within the SAM processes
• Define and evaluate criteria for choosing appropriate support tools.
• Justify, select and procure the appropriate SAM support tools and techniques
• Manage and maintain SAM information
• Identify the SAM related reports required throughout the organisation
• Produce regular and ad-hoc SAM reports and circulate these as required
• Define and report on the measurements, metrics and Key Performance Indicators (KPIs) of SAM
• Analyse reports and take appropriate action, including the instigation of process improvements
• Identify and understand the interfaces that SAM has with other IT and Service Management processes
• Define and describe the dependencies of other IT and Service Management processes on SAM processes and information
• Define and document the dependencies of SAM on other Service Management processes and information