Cloud Fundamentals

Benefits of MTA Cloud Fundamentals Training.

• Training: get practical technical skills
• Receive a certificate of course attendance
• Small class size: increased instructor interaction
• Expert trainers: imparting real world experience
• Authorised test center: exam taken at our premises

• Basic knowledge of cloud technologies

Skills gained during the MTA Cloud Fundamentals Training.

• Understand the cloud
• Enable Microsoft cloud services
• Administer Office 365 and Microsoft Intune
• Use and configure Microsoft cloud services
• Support cloud users

This course is likely to add to the employment related skills of the participants. The skills developed are likely to be used in the course of being an employee or working in a business.

Following people can attend MTA Cloud Fundamentals Training.

• University students
• Helpdesk operators
• Candidates entering IT job market
• First-level network support staff
• Systems administrator
• Individuals seeking MTA cloud fundamentals certification

• Differentiate between on-premises IT service models; differentiate between subscription or pay-as-you-go versus upfront CapEx/OpEx funding model; use cloud services to expand capacity (elasticity of the cloud), scalability, redundancy, and availability; differentiate between cloud services that are configurable versus on-premises services that are customizable
• Describe how cloud services manage privacy, how compliance goals are met, how data is secured at rest or on-the-wire, and how data and operations transparency requirements are met
• Describe the service/feature improvement process; monitor service health, service maintenance, and future roadmap publishing; identify guarantees, service level agreements (SLA), and capping of liability of the cloud service provider
• Differentiate between types of cloud services and their characteristics, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS); integrate the cloud with on-premises services in hybrid scenarios
• Plan networking and domains, firewall rule, client requirements, bandwidth implications, and DNS
  Understand the different options and plans available for Office 365 and Microsoft Intune
  Name your tenant, set up your first administrator, determine tenant location
• Register domains, verify domains, choose the domain purpose; identify required DNS record types
  Differentiate between cloud identities (Online identity, Synchronized identities, Federated identities), create and manage users and identities, delete and restore users (soft delete), create and manage groups, assign and revoke licenses, determine user locations
• Assign or revoke administrative roles; manage delegated admins; manage password policies, subscriptions, and licenses
• Monitor the Service Health dashboard, subscribe to RSS feeds, monitor the maintenance schedule, monitor the message center, log service support requests, configure alerts
• Manage recipients (mailboxes, shared mailboxes, resources, contacts, groups), manage anti-spam and antivirus settings
• Create SharePoint team sites, configure external sharing, set up social features using newsfeeds or Yammer, apply themes, set storage and resource limits
• Manage Skype for Business user options, manage external communication settings, configure dial-in settings and meeting invitation options, configure Skype for Business Online DNS
• Install Microsoft Intune client management software, create and deploy policies, automate installs, identify software requirements, set up notifications, identify mobile device management policies
• Troubleshoot sign-in issues, forgotten passwords, connection problems, difficulty activating Office applications, and difficulty connecting mobile devices to Office 365 or Microsoft Intune; choose between 32-bit and 64-bit; identify when an Office repair is required; identify operating system requirements for Office 365 ProPlus; browser requirements and specific versions of Internet Explorer
• Troubleshoot issues receiving and sending email, troubleshoot issues accessing a delegated mailbox
  Identify storage limits, troubleshoot “Open with Explorer” not working and OneDrive not syncing, recover deleted files
• Troubleshoot Skype for Business sign-in issues, troubleshoot connection issues to Skype for Business Online, troubleshoot communicating to Skype consumer users and users in other companies using Skype for Business