Microsoft Customer Insights – Data Specialty Certification Course
Microsoft Customer Insights – Data Specialty Training
This four-day instructor-led course aims to help participants understand Dynamics 365 Customer Insights – Data solution and learn how to implement solutions to improve customer engagement. The course focuses on unifying customer data using prebuilt connectors, advanced segmentation to predict customer intent, and ensuring robust data control. It starts with importing and transforming customer data and concludes with integrating the customer data platform solution across Power Platform and Dynamics 365 applications. This comprehensive approach is designed to enhance customer experiences and boost retention.
- Familiarity with Dynamics 365 Customer Insights Data.
- Hands-on experience with one or more Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform.
Microsoft Customer Insights – Data Specialty Certification exam
The certification exam can be registered and attempted within 3 months of course/module completion at our training centre on weekdays during normal business hours (excludes public holidays)
Microsoft Customer Insights – Data Specialty Training course material included
- Design Dynamics 365 Customer Insights – Data solutions
- Ingest data into Customer Insights – Data
- Create customer profiles through data unification
- Implement AI predictions in Customer Insights – Data
- Configure measures and segments
- Configure third-party connections
- Administer Customer Insights – Data
Candidates should be familiar with Dynamics 365 Customer Insights – Data and have firsthand experience with one or more additional Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform. They should also have working knowledge of practices related to privacy, compliance, consent, security, responsible AI, and data retention policy.
- Get started with Dynamics 365 Customer Insights – Data
- Ingest data into Customer Insights – Data
- Create a unified customer profile in Dynamics 365 Customer Insights – Data
- Work with Dynamics 365 Customer Insights – Data
- Enrich data and predictions with Customer Insights – Data
Get a Certificate of Attendance to prove your commitment to learning
Take the official certification exam at Logitrain, a local VUE test centre or online
Course material in digital format is included for flexibility and ease of use
Mock test is included in the full-time courses to assist with your preparation
Our trainers are highly skilled with expertise and extensive hands-on experience
Relax, we will beat competitor’s advertised price. Our course has no extra costs
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The supply of this course/package/program is governed by our terms and conditions. Please read them carefully before enrolling, as enrolment is conditional on acceptance of these terms and conditions. Proposed course dates are given, course runs subject to availability and minimum registrations.
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