AB-100 Agentic AI Business Solutions Architect Certification Training

The Agentic AI Business Solutions Architect certification is Microsoft’s most senior AI business solutions credential. It shows you can turn complex business needs into secure, scalable, agentic first architectures, and it sits above the associate certifications as the capstone of the family. For architects and senior consultants, it is the credential that signals you can lead enterprise AI adoption end to end, not just configure a single tool.

With Logitrain, the official Microsoft exam is included in your course fee, and you can sit it within three months of finishing. You receive digital course material, learn from experienced trainers, and are covered by our price beat guarantee. Study in person in Melbourne, Sydney and Brisbane, or live online anywhere in Australia, and sit the exam at any Pearson VUE test centre or online through Pearson VUE proctoring.

To earn the Agentic AI Business Solutions Architect certification, Microsoft requires you to already hold one active associate certification from the AI business solutions family before you sit the exam. There is no separate entry test for the course itself, but you will get the most from it with hands on experience across Dynamics 365, Power Platform, Copilot Studio and Microsoft Foundry, and a working understanding of generative AI and multi agent concepts.

If you are new to the family, a good starting point is the AI Agent Builder Associate course, which builds the agent design skills this architect level course assumes. Consultants focused on a specific workload can instead begin with the Dynamics 365 Sales AI Consultant Associate course or the Intelligent Applications Builder Associate course.

Candidates can achieve this certification by passing the following exam.

• AB-100 Agentic AI Business Solutions Architect, leading to the Microsoft Certified: Agentic AI Business Solutions Architect certification

You can book and sit the exam within three months of finishing your course. Sit it at any Pearson VUE test centre, or online through Pearson VUE online proctoring from a private space.

Your course includes the official digital courseware for AB-100 Architecting Agentic AI Business Solutions, supplied in electronic format for use during and after training.

• Assess where agents add value in task automation, analytics and decision making
• Review and prepare grounding data for accuracy, relevance, timeliness and availability
• Design an AI adoption strategy using the Cloud Adoption Framework for Azure
• Design multi agent solutions across Microsoft 365 Copilot, Copilot Studio and Microsoft Foundry
• Decide when to use prebuilt agents, build custom agents or extend Microsoft 365 Copilot
• Evaluate total cost of ownership and return on investment for AI solutions
• Design agents and agent flows in Copilot Studio, including topics and fallback
• Extend agents with Model Context Protocol and Agent2Agent interoperability
• Orchestrate AI features across Dynamics 365 finance, supply chain and customer experience apps
• Design custom models and prompt engineering guidelines in Microsoft Foundry
• Monitor agent performance and interpret telemetry for tuning
• Design the application lifecycle management process for agents, connectors and models
• Secure AI models and data, and defend against prompt manipulation
• Apply responsible AI, governance, data residency and compliance controls

• Solution architects and enterprise architects
• Senior functional and technical consultants working with Dynamics 365, Power Platform or Azure AI
• AI and digital transformation leads defining strategy, governance and adoption
• Application architects and technical leads integrating agents and copilots
• Experienced Power Platform and Dynamics 365 professionals moving into architecture
• Senior developers and consultants stepping up to expert level AI solution design

• Assess the use of agents in task automation, data analytics and decision making
• Review data for grounding, including accuracy, relevance, timeliness, cleanliness and availability
• Organise business solution data for use by other AI systems
• Implement the AI adoption process from the Cloud Adoption Framework for Azure
• Design the strategy for building AI and agents in business solutions
• Design a multi agent solution using Microsoft 365 Copilot, Copilot Studio and Microsoft Foundry
• Develop use cases for prebuilt agents in the solution
• Define solution rules and constraints in Copilot Studio, Microsoft Foundry and Foundry Tools
• Determine when to build custom agents or extend Microsoft 365 Copilot
• Determine when custom AI models should be created
• Provide guidelines for a prompt library and prompt engineering
• Include the elements of the Microsoft AI Center of Excellence
• Select ROI criteria, including total cost of ownership
• Create an ROI analysis for a proposed AI solution
• Analyse whether to build, buy or extend AI components
• Implement a model router to route requests to the most suitable model
• Design and customise Copilot in Dynamics 365 apps for customer experience and service
• Design connectors for Copilot in Dynamics 365 Sales
• Design agents for Dynamics 365 Contact Center channels
• Design task agents, autonomous agents, and prompt and response agents
• Design topics for Copilot Studio, including fallback
• Design data processing for AI models and grounding
• Include AI components in a Power Apps canvas app
• Apply the Power Platform Well Architected Framework to intelligent application workloads
• Choose between natural language processing, conversational language understanding and generative AI orchestration
• Design agent extensibility with Model Context Protocol in Copilot Studio
• Design agents to automate tasks using Computer Use in Copilot Studio
• Design agent behaviours, including reasoning and voice mode
• Orchestrate AI features across Dynamics 365 finance and supply chain apps
• Orchestrate Microsoft 365 Copilot for Sales and Microsoft 365 Copilot for Service
• Recommend the tools and process for monitoring agents
• Analyse backlog and user feedback of agent usage
• Monitor agent performance and interpret telemetry for tuning
• Recommend the process and metrics to test agents
• Design end to end test scenarios across multiple Dynamics 365 apps
• Design the ALM process for data, Copilot Studio agents, connectors and actions
• Design the ALM process for the Microsoft Foundry Agents service and custom AI models
• Design security and governance for agents
• Analyse AI vulnerabilities and mitigations, including prompt manipulation
• Review solutions for adherence to responsible AI principles
• Validate data residency and movement compliance
• Design access controls and audit trails for models and data

• Dynamics 365 Sales AI Consultant Associate is the associate path for consultants focused on sales workloads.
• Dynamics 365 Contact Center AI Engineer Associate suits engineers working across contact centre channels.
• Intelligent Applications Builder Associate covers building intelligent apps and pairs well with the architect path.
• AI Business Professional gives business users practical Copilot skills for everyday work.
• AI Transformation Leader suits leaders driving AI strategy and adoption across teams.
• Microsoft courses lists the full range of Microsoft training at Logitrain.

Got a team to train? Logitrain can deliver the Agentic AI Business Solutions Architect course in house at your premises anywhere in Australia, with an experienced trainer, course material, mock test and official exam as the public courses. It suits architecture and consulting teams who want everyone trained together on dates that suit the business.

What is the Agentic AI Business Solutions Architect certification?

It is Microsoft’s expert level credential for architects who plan, design and deploy agentic and multi agent AI business solutions across Dynamics 365, Power Platform, Copilot Studio and Microsoft Foundry. It is the capstone of the AI business solutions certification family.

Is the exam included in the course fee?

Yes. The official Microsoft certification exam is included in your Logitrain course fee, and you can sit it within three months of finishing your training.

What are the prerequisites for this course?

Microsoft requires you to already hold one active associate certification from the AI business solutions family before you sit the exam. There is no separate entry test for the course, though hands on experience with Dynamics 365, Power Platform, Copilot Studio and Microsoft Foundry is recommended.

Is this the current version of the certification?

Yes. The course maps to Microsoft’s current expert level architect certification, with skills measured updated during 2026, and the exam is delivered through Pearson VUE.

How long is the course?

The course runs for four days full time, or four weeks part time if you study in the evenings or on weekends.

Where can I attend the training?

You can train in person in Melbourne, Sydney, Brisbane, Adelaide, Perth and Canberra, or join live online anywhere in Australia. Every session is delivered live in real time with a trainer.

Which course should I take first?

Because this is an expert certification, most people complete an associate course first. The AI Agent Builder Associate course is a common starting point, and consultants often begin with the associate course that matches their workload.