Basic to Advanced Assertiveness Course – 1 day
What is Assertiveness Training?
Many individuals wonder what assertiveness training entails and how it differs from other forms of communication training. Our primary focus is on the development of individuals in the area of communication in an honest and respectful manner without being passive or aggressive. Assertive training is also used to refer to this form of training. This kind of training helps in the development of techniques that are essential in the improvement of communication and collaboration.
Communication and Assertiveness Training Programs
Our communications and assertiveness training program in Australia, include practical learning, which is combined with real-life work situation experiences. By attending our communications skills training programs, the trainers can gain the skills to speak out confidently, provide feedback, and tackle conflicts, among other skills. Such programs can help the trainers to feel comfortable while expressing themselves during the assertiveness and self-confidence training programs.
There are no prerequisites for this course, but a positive attitude is recommended.
- Components of assertiveness
- Assertiveness and emotional intelligence
- Aspects of passive, assertive and aggressive behaviour
- Making assertive statements
- How to say “no”
- Developing self-esteem
- Conversational barriers to avoid
- Changing your views on challenging situations
- Assertive conflict resolution
This course is likely to add to the employment-related skills of the participants. The skills developed are likely to be used in the course of being an employee or working in a business.
- Team members
- Managers
- Supervisors
- Sale consultants
- Administrative Staff
- Anyone working in a team environment
- Break down the components of assertiveness in order to implement them
- Assess strengths and opportunities for improvement in relation to assertiveness
- Understand relationship between assertiveness and emotional intelligence
- Apply techniques for assertiveness
- Prevent conflicts escalation by changing approach and improving responses
Get a certificate of attendance to prove your commitment to learning
Smaller class size provides a personalised learning experience for every student
Course material in digital format is included for flexibility and ease of use
Practical scenarios are discussed for better understanding of the key concepts
Our trainers are highly skilled with expertise and extensive real-world experience
Relax, we will beat competitor’s advertised price. Our course has no extra costs
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The supply of this course/package/program is governed by our terms and conditions. Please read them carefully before enrolling, as enrolment is conditional on acceptance of these terms and conditions. Proposed course dates are given, course runs subject to availability and minimum registrations.
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