Configuration Management Systems (CMS) for IT Managers Course

Configuration Management Systems (CMS) for IT Managers Training

Configuration Management Systems course helps to gain more knowledge regarding CM databases, including ITIL.

The configuration Management training course improves your understanding of barriers and capability maturity processes. The course helps IT service managers or IT professionals working in similar roles to understand CMS.

Configuration management system training course covers the following topics layers of the CMS architecture, four layers of the CMS and SKMS architecture, the role of the SKMS and CMS for decision-making, benefits, people dedicated to this function, establishment and management and reporting level for the configuration management role in an IT service industry.

There is no exam associated with this training course.

There are no pre-requisites for this training course.

There is no exam associated with this course.

Course material included

  • Introducing CMS
  • CMDB/CMSS of the 21st century
  • Assessment of the value of CMDB/CMSS
  • Trying to overcome the barriers to CMS
  • CMS Implementation Case Study
  • How to enhance an internal process for configuration management
  • Requirements for CMDB/CMS Service Management
  • Vision and Strategy
  • Choosing a CMS software
  • Populating a CMDB – design of processes
  • Implementation
  • Pleasant ideas
  • What to avoid


This course is likely to add to the employment-related skills of the participants. The skills developed are likely to be used in the course of being an employee or working in a business.

  • Service Desk Analysts
  • IT Service Desk Analysts
  • Network Service Desk Analysts
  • Client Service Team Leaders
  • IT Service Desk Technicians
  • Front Line Services Agents
  • Service Desk Team Leads
  • Service Desk Specialists
  • Introduction of the CMS
  • The capture of knowledge during the interactive sessions
  • Acknowledgements
  • CMDB/CMSS summary
  • A normative viewpoint on what a CMS is for
  • Interactive session contributors
  • Overview of the evaluation of the value of CMDB/CMSS
  • Value of a CMS
  • Statements of ITIL worth
  • Overview of CMS barriers
  • Barriers and important factors in the success
  • Case study
  • CMS in relevant newspapers
  • Contributors to the interactive debate
  • How existing CM process can be improved
  • Requirements of service management for a CMDB/CMSS
  • Visions and strategies of operation asset and configuration management
  • A fundamental method of execution
  • How is CMDB populated?
  • Bringing the CMS to fruition
Get our expert trainers at your premises. Logitrain Customised Team can tailor the course to meet your organisation's specific learning and development needs and business goals.
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What is included with the Configuration Management Systems for IT Managers Course?
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This training course does not have any exam associated with it

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