ITIL® Practitioner + Exam

ITIL® Practitioner Course

ITIL® Practitioner Certification

ITIL® Practitioner level has been recently and specially created to enable an organisation and its workforce to expand its skillsets. ITIL® framework is about adopting and adapting to specific conditions and requirements of the organisation and move them in line towards ITSM.

ITIL® is a widely used approach in the IT industry and accepted throughout the globe. It forms the base for handling IT operations. ITIL® practitioner enables you to understand ITIL® framework which supports your business needs. This certification training course gives you a better understanding of ITIL® language and how it can be put into practice in the IT industry.

The ITIL® Practitioner certification training is a 2 days course and covers the skills which makes hierarchical change in measurements, correspondence and administration.

ITIL® Practitioner certification training course also supports a culture of steady organisation change and improves viability, effectiveness. It also gives conventional bearing on the most ideal approach to apply and modify ITIL® in an organisation.

ITIL® Practitioner certification is relevant for professional who have acquired the ITIL® Foundation certification and have effectively understand the basics of IT Service Management.

Within the ITIL® Practitioner certification training course participants study in-depth the 9 fundamentals of service improvements, metrics and measurements. ITIL® expert certification requires 22 credit points and ITIL® Practitioner certification awards you 3 credit points. In ITIL® Practitioner certification we cover crucial competencies and some of them are measurement, communication, metrics and change management.

The principles:
1) Designing and Experience
2) Starting from where you are
3) Working Holistically
4) Focusing on Value
5) Collaboration
6) Observing directly
7) Being Transparent
8) Progressing Iteratively

ITIL® Practitioner certification training course provides a unique path to understand and uses the ITIL® guidance in order to enhance the current services and process. Along with the 9  principles it also considers 3 crucial competencies.

This certification is a key requirement for the following jobs:

  • Business Analyst
  • Application Support Specialist
  • Service Delivery
  • Technical Consultant
  • Technical Analyst
  • Project Management
  • Other IT Service Management related jobs

ITIL® Foundation v3 certification or higher is required; we strongly recommend to refresh your knowledge about ITIL® Foundation before you start the course.

Candidates can achieve this certification by passing following exam(s).

  • ITIL Practitioner

Type of exam: Open book
Number of questions: 40 MCQs
Passing score: 70% pass percentage (29 out of 40 questions should be correct)
Exam duration: 2hrs 15min

The certification exam if included in your course can be registered and attempted within 3 months of course/module completion at Logitrain training centre on weekdays during normal business hours (excludes public holidays)

We provide ITIL Practitioner Guidance
  • In-depth knowledge about ITSM and how to implement it
  • Applying CSI to develop organisational context
  • How to use metrics and measurement for the steady improvement?
  • Adopting and adapting ITIL® framework in your current organisation
  • Using ITSM, gain the ability to deal with challenging task in your organisation
  • CSI Managers
  • ITSM project team and project managers
  • Business process improvement teams
  • Individuals who have achieved the ITIL Foundation
  • Process Manager
  • Business Relationship Manager
  • Process Owner
  • IT department Manager
  • System Integrator
  • IT consultant
  • Service management concept includes adopting and adapting ITIL®
  • Value, outcome, cost and risk
  • 9 guiding principles e.g. focus on value, design and experience, start where you are, work holistically, progress iteratively, observe directly, be transparent, collaborate, keeping it simple
  • Knowing Service improvement approach
  • Vision, path to reach our goal and dealing the challenges with better approach
  • Metrics and Measurement

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What is included with the ITIL® Practitioner Course?

Includes 100% Pass Guarantee

Walk away with the certification. Included in full-time courses. Click here for more Info

Includes Career Counselling

Career Counselling is an integral part of job hunting, it is included with this course

Includes Trainer & Lab Support

6 month support with full-time courses, 3 month support with part-time courses

Includes Official Exam Fee

Take the certification exam within 3 months of course / module completion

Includes Mock & Test Questions

Mock tests included in full-time courses for 3 months from course completion

Includes Books & Meals

Course material in hardcopy included for you to keep. Full-time courses include meals

Includes Course Retake

Sit through the entire course again to clear any doubts. Included in full-time courses

Authorized VUE Test Center

Take the official vendor certification exam at the Logitrain training center

Upgrade Your Course Benefits

Add Pass Guarantee, extra support, retake in part-time course with a full-time fee

Our Price Beat Guarantee

We will beat competitor’s advertised price. Our course has no extra costs

Our Flexible Training Options

Attend classroom courses weekdays, weeknights, weekends or join from anywhere

Delivering Training Since 2004

There is no substitute for experience, we have trained 3000+ students. Train with the best

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