Applications Exam MB2-700

Applications Exam MB2-700 Course + Exam Details

Applications Exam MB2-700 Certification

This exam is intended for individuals who plan to implement, use, maintain, or support Microsoft Dynamics CRM 2013 applications in their organisations. The audience typically includes service schedulers, administrators, office managers, executives, and consultants who want to demonstrate foundational understanding of the application functionality.

Candidates should have a basic knowledge of Microsoft Dynamics 2013 CRM applications, features, and functionalities.

  • Training: get practical technical skills
  • More hands-on: trial software included
  • Receive a certificate of course attendance
  • CRM (MB2-700) exam worth $206 included
  • Small class size: increased instructor interaction
  • Expert trainers: imparting real world experience
  • Authorised test centre: exam taken at our premises

Basic CRM Windows

Candidates can achieve this certification by passing following exam(s).

Microsoft MB2-700
The certification exam if included in your course can be registered and attempted within 3 months of course/module completion at Logitrain training centre on weekdays during normal business hours (excludes public holidays)

(Course material provided is shown above)


  • Manage service cases in Microsoft Dynamics CRM 2013
  • Manage the knowledge base in Microsoft Dynamics CRM 2013
  • Manage queues and contracts in Microsoft Dynamics CRM 2013
  • Manage service scheduling in Microsoft Dynamics CRM 2013
  • Menage leads and opportunities in Microsoft Dynamics CRM 2013
  • Manage sales in Microsoft Dynamics CRM 2013
  • Mange analysis and reporting features in Microsoft Dynamics CRM 2013
  • CRM professionals
  • CRM administrator
  • Individuals seeking CRM certification
  • Identify customer service entities and record types
  • Create service cases
  • Maintain and organise cases
  • Create, manage, and delete articles in knowledge base
  • Locate data in the knowledge base
  • Manage sales literature
  • Create and maintain queues
  • Create contracts
  • Manage contracts
  • Explain service scheduling features
  • Maintain resources, equipment, and facilities
  • Manage resources and perform capacity planning
  • Manage service schedules
  • Identify sales management entities and record types
  • Create and manage leads
  • Create and manage opportunities
  • Maintain the product catalog for managing sales
  • Create and manage quotes for sales
  • Process sales orders
  • Identify and create reports
  • Manage charts and dashboards
  • Manage goals and metrics

Weekdays (Full-Time) course offers more benefits:


Sit through the course again
if you want

Mock Tests

Get confidence to pass & assess your preparation before the exam


No need to look for café`s, lunch and refreshment included

Includes 100% Pass Guarantee

Walk away with the certification. Included in full-time courses. Click here for more Info

Includes Career Counselling

Career Counselling is an integral part of job hunting, it is included with this course

Includes Trainer & Lab Support

6 month support with full-time courses, 3 month support with part-time courses

Includes Official Exam Fee

Take the certification exam within 3 months of course / module completion

Includes Mock & Test Questions

Unlimited mock tests in full-time; 1 mock test in part-time to boost your confidence

Includes Books & Meals

Course material in hardcopy included for you to keep. Full-time courses include meals

Includes Course Retake

Sit through the entire course again to clear any doubts. Included in full-time courses

Authorized VUE Test Center

Take the official vendor certification exam at the Logitrain training center

Upgrade Your Course Benefits

Add Pass Guarantee, extra support, retake in part-time course with a full-time fee

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Attend classroom courses weekdays, weeknights, weekends or join from anywhere

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