Effective people and communication skills – 1 day
Effective people and communication skills Training
There is always a major and professional difference between communication and effective communication. Effective communication is very much required and used in any organisation. In professional communication, the message is clear, and the quality is always maintained to the highest optimum level.
Additionally, long term relationship building is the foremost idea behind efficient communication; therefore, building rapport is the key to tackle a challenging relationship. In this course, you will learn to minimize the disagreements and misunderstanding and adapt to various behaviour styles for efficient interactions with a positive tone and superior quality.
Positive language and communication always have a great impact on negative emotion.
Learn to listen, listen to understand plus addressing the message in a crystal-clear format are the crucial concepts that we will be emphasising in this course. You will learn the art and importance of effective communication to seize the attention of your audience and leaving a positive impression. Thus, eventually, results in accomplishing the primary purpose.
There are no prerequisites to this course but a willingness to learn is recommended.
- Effective communication skills which can be used to maintain interpersonal skills
- Usage of empathy and encouragement when required
- Tips and techniques to avoid conflicts and encourage professional behaviour
- Starting a conversation on a positive note and maintain its continuity in a positive way
- Increase employee morale
- Enhance the diversity team building and leading it towards achieving the goal successfully
- Entrepreneurs
- IT managers
- IT trainer
- Students
- Consultants
- Process associate
- Team Leaders
- Subject matter expert
- Sale executive
- Help desk analyst
- Business analyst
- Anyone who needs to deal with clients or customers
This course helps you in communicating effectively and delivering the message clearly and have a colossal impact on the audience. Learn to adopt various communication style by different people and make your style an outstanding one.
Following are a list of topics and concept which will be covered in this course
- Removing the effective communication barrier
- Questioning skills to understand the scenario or the situation
- Listening and understanding skills
- Effective listening and usage of positive language
- In-depth understanding of vocal, verbal and visual communication
- Importance of effective communication by treating people equally.
- Foundation tool
- Communication process
- Strategy to influence
This course is likely to add to the employment-related skills of the participants. The skills developed are likely to be used in the course of being an employee or working in a business.
Certificate of Attendance
Get a certificate of attendance to prove your commitment to learning
Small Class Size: 8 max
We provide personalised learning experience for every student
Includes Books & Meals
Course material in hardcopy is included. Full-time classroom courses include meals
Includes Practical Scenarios
Practical scenarios are discussed for better understanding of the key concepts
Highly Skilled Trainers
Our trainers are highly skilled with expertise and extensive real-world experience
Our Price Beat Guarantee
Relax, we will beat competitor’s advertised price. Our course has no extra costs
DATES, LOCATIONS & PRICES
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Our Accreditations
OUR SATISFIED CUSTOMERS
| Approachable and knowledgeable; comfortable surroundings. Logitrain does make IT training easier |
Paul Sinclair Service Desk Analyst 4.8/5 Rating - - 4.8/5 Rating -
I recently followed the ITIL Foundation course at Logitrain. The training, materials and facilities were excellent and I would not hesitate to train with Logitrain again.
Rob Stockey - Senior Engineer - 4.8/5 Rating -
Justin Blackford - Systems Administrator - 4.8/5 Rating -
Thanks for a great week! Really enjoyed and feel I picked up a lot. Great Trainer! Will definitely look at further studies here.
Steven Bell - Senior Service Centre Analyst - 4.8/5 Rating -
Well-presented and able to convey immense knowledge to class. All queries were responded to promptly.
Ivan Ocampo - Senior Network Engineer - 4.8/5 Rating -
Excellent teaching method, easy to understand.
Rajan Anandasivam - Technical Specialist - 4.8/5 Rating -
Logitrain provided a valuable insight into ITIL and enabled me to excel and advance my knowledge through a simple and well organised series of sessions.
Adam Centorrino - Managing Director - 4.8/5 Rating -
Great place to study for certification, knowledgeable persons, excellent customer service. Ready to answer queries on the spot, very helpful.
Ankit Sobti - Network and Systems Administrator - 4.8/5 Rating -
The trainer was very patient and gave everybody the opportunity to participate.
Tim Symonds - Solutions Architect at MSC Mobility Solutions - 4.8/5 Rating -
The trainer explained everything very well. Logitrain was very helpful for me in getting a better overall understanding of CCNA. I previously had studied it 2 years earlier but required revision
Felice Amenta - Senior Service Mangement Officer at Optus 4.8/5 Rating - 4.8/5 Rating -