Conflict Resolution and Conflict Management Course – 1 day
Attend Conflict Resolution Training to Learn Dealing with Conflict Effectively
We come across various conflicts in our day to day life, and it is important for us to have an idea and knowledge about conflict resolution and conflict management. As working professionals, we should know how to deal with conflict and what is the best possible resolution to avoid it or resolve it in any organisation.
This conflict management course enables you to understand the various reason for conflict, deal with conflicts, workplace conflicts, mediation, strategies for managing them and different ways to analyse them and resolve them resulting in a positive outcome.
This course helps you in recognising conflict in the initial stage with confidence and a suitable resolution. Understanding, managing and resolving conflicts are key topics covered in this course. We provide you with a framework that empowers you to a win-win approach when dealing with conflict at the workplace.
Conflicts when poorly managed can lead to misunderstanding and in turn lead to a weak collaboration process, and as a result, it has a huge negative impact on productivity. In any organisation conflicts are common and providing resolution is rare.
In this course, you will know how to handle these problems professionally and provide an acceptable resolution. Learn effective techniques for dealing with conflict. Knowing the factors which result in conflicts and recognising them at an early stage makes a big difference, implementing appropriate resolution in a timely manner and understanding the factor which will impact dealing with conflict.
There are no prerequisites for this course, but a positive attitude is recommended.
- Understanding about the conflict at an earlier stage, its root cause, classifying the conflicts
- In-depth knowledge about 5 phases of the resolution process
- Crucial and vital paths to handle the conflicts
- Techniques to manage stress
- Effectively administrate conflict resolution meeting in an organisation and coming up with a positive and well-accepted resolution
- Constructive creation of logical opinion
- Importance of feedback and working on it accordingly
This course is likely to add to the employment related skills of the participants. The skills developed are likely to be used in the course of being an employee or working in a business.
- Team members
- Managers
- Supervisors
- Sale consultants
- Administrative Staff
- Anyone working in a team environment
- Conflicts in an organisation
- Various needs and expectation
- Different ways to handle conflicts
- Analysing, understanding, managing and resolving conflicts
- Maintain trust and good relationship between the organisation and the client
Get a certificate of attendance to prove your commitment to learning
We provide personalised learning experience for every student
Course material in hardcopy is included. Full-time classroom courses include meals
Practical scenarios are discussed for better understanding of the key concepts
Our trainers are highly skilled with expertise and extensive real-world experience
Relax, we will beat competitor’s advertised price in Australia. Our course has no extra costs
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The supply of this course/package/program is governed by our terms and conditions. Please read them carefully before enrolling, as enrolment is conditional on acceptance of these terms and conditions. Courses run subject to registrations.
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