ACTC Course + Exam

ACTC Certification

The ACTC training and certification course delivers two training courses.

Yosemite 101: Mac OS X Support Essentials 10.10
This course gives students an insight of how OS X Yosemite works, & what are the best methods to support its users in the most efficient manner.

Yosemite 201: Mac OS X Support Essentials 10.10
In this course, participant will gain skills, tools, and knowledge on how to implement and maintain a network that uses OS X Server for Yosemite, how to install and configure OS X efficiently.

This certification authenticates that you have an understanding of OS X and OS X Server core functionality and can configure key services and perform basic troubleshooting. It is a key requirement for the following jobs:

  1. Help desk specialist
  2. Technical coordinator
  3. Technical support professional
  4. Entry-level system administrator & service technician jobs
  • Basic computer knowledge
  • Understanding of OS X
  • Basic OS X troubleshooting experience
  • Completion of the Yosemite 101 course before commencing Yosemite 201 course

Candidates can achieve this certification by passing the following exam(s).

  1. OS X Support Essentials 10.10 Exam (9L0-422)
  2. OS X Server Ess entials 10.10 Exam (9L0-525)

The certification exam can be registered and attempted within 3 months of course/module completion at Logitrain training centre on weekdays during normal business hours (excludes public holidays)

Apple Pro Training Series: OS X Support Essentials 10.10: Supporting and Troubleshooting OS X Yosemite
By Kevin M. White, Gordon Davisson

Apple Pro Training Series: OS X Server Essentials 10.10: Using and Supporting OS X Server on Yosemite
By Arek Dreyer, Ben Greisler

  • Complete knowledge of OS X Yosemite including features & functionality
  • Configuring essential services on OS X server for Yosemite
  • Troubleshooting Process
  • Network Configuration
  • Data management
  • File Sharing
  • Implementing Deployment solutions

This course is likely to add to the employment related skills of the participants. The skills developed are likely to be used in the course of being an employee or working in a business.

  • Recent Graduates
  • Students
  • Candidates entering IT job market
  • Help desk specialist
  • Technical coordinator
  • Technical support professionals
  • Service Technicians
  • Collaborative service usage

Yosemite 101: Mac OS X Support Essentials 10.10

The curriculum of Yosemite 101 covers:

Installation and Configuration

  • Install OS X Yosemite
  • Setup and Configuration
  • OS X Recovery
  • OS X Software Updates

User Accounts

  • User Accounts
  • User Home Folders
  • System Security
  • Keychain Management

File Systems

  • File Systems and Storage
  • File Vault
  • Permissions and Sharing
  • File System Troubleshooting

Data Management

  • Hidden Items, Shortcuts and File Archives
  • System Resources
  • Metadata and Spotlight
  • Time Machine

Applications and Processes

  • Application Installation
  • Document Management
  • Application Management and Troubleshooting

Network Configuration

  • Network Services
  • Host Sharing and Personal Firewall

System Management

  • Peripherals and Drivers
  • Print and Scan
  • System Troubleshooting

Yosemite 201: Mac OS X Support Essentials 10.10

The curriculum of Yosemite 201 covers:

Configuring and Monitoring OS X Server

  • Installing OS X Server
  • Providing DNS Records
  • Exploring the Server App
  • Configuring SSL Certificates
  • Using Status and Notifications
  • Backing Up OS X Server

Configuring Accounts

  • Managing Local Users
  • Configuring Open Directory Services
  • Managing Local Network Accounts

Managing Devices with Configuration Profiles

  • Configuring OS X Server to Provide Device Management
  • Managing with Profile Manager

Sharing Files

  • Configuring the File Sharing Service
  • Defining File Access

Implementing Deployment Solutions

  • Leveraging NetInstall
  • Caching Content from Apple
  • Implementing the Software Update Service
  • Providing Network Services
  • Offering Time Machine Network Backup
  • Providing Security via the VPN Service
  • Providing DHCP
  • Hosting Websites

Using Collaborative Services

  • Providing Mail Service
  • Configuring the Wiki Service
  • Implementing the Calendar Service
  • Managing the Contacts Service
  • Providing the Messages Service
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What is included with the ACTC Certification Course?
Logitrain course includes official certification exam fee.
Includes Official Exam Fee

Take the certification exam within 3 months of course / module completion

Logitrain is an Authorised Pearson VUE Test Centre.
Authorised Test Centre

Take the official vendor certification exam at the Logitrain training center

Logitrain courses, programs and packages includes course material.
Includes Books & Meals

Course material in hardcopy is included. Full-time classroom courses include meals

Logitrain courses, packages and programs includes sample practise questions.
Includes Mock & Test Questions

Mock tests included in full-time courses for 3 months from course completion

Logitrain full-time course includes course retake, if you do not pass the official certification exam.
Highly Skilled Trainers

Our trainers are highly skilled with expertise and extensive hands-on experience

Logitrain courses include price beat guarantee.
Our Price Beat Guarantee

Relax, we will beat competitor’s advertised price in Australia. Our course has no extra costs

Dates, Locations & Prices
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The supply of this course/package/program is governed by our terms and conditions. Please read them carefully before enrolling, as enrolment is conditional on acceptance of these terms and conditions.


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EOFY Offer: Book and pay for a course before 30 June. Attend training until 31 August.