Sydney is one of the largest cities in Australia with relaxed workplace culture and many job availabilities. With the number of people in the city, it is not surprising that there is also a need for IT-related workers to provide all sorts of technical support and services. Information and communication technology is the most highly sought after job category in Sydney, with over 580 job listings on Seek.com.
Among the 580 job listings available on Seek.com, the majority of job listings are seeking candidates in the fields of programming, software engineering and help desk support.
The developers/programmer’s category on Seek.com lists job positions for various programmers and developers specialising in various programming languages and development environments. There are listings for full-stack developers, Unity developers, Java programmers and iOS developers. While there are many of these jobs, many of them require candidates to have prior experience in similar roles, often 3 years or more.
The software engineering category of Seek.com lists job positions for full-stack developers, iOS engineers, AWS data engineers and android engineers. Being one of the more populated job listing categories, the software engineering category features a wide variety of open positions. Candidates for these positions must be able to build, test and deploy applications using different technologies. They will also be holding responsibilities such as architecting and building tools for developers. These require skills in Nodejs, AWS, DevOps, Docker and Continuous Integration/ Continuous Delivery (CI/CD).
The help desk and support job listings are slightly more structured to include IT-level categorised job positions. There are available job positions for level 1, level 2 and level 3 help desk support. Candidates for these positions would need technical skills in Windows, Active Directory, MS Office and various devices found in an office. Candidates would also require communication skills as they will be interacting directly with customers. At level 1, candidates require minimal work experience but should have an understanding of IT environments.
Level 2 roles look for candidates with more experience, especially hands-on experience with advanced troubleshooting with networks, desktops and servers. Level 2 candidates also have to travel outside of Sydney and be prepared to install and deploy on-site systems for customers. Because level 2 technicians will likely have to be physically interacting customers, candidates would need good social and interpersonal skills than if they were in a level 1 position.
Level 3 positions are for the most experienced and knowledgeable candidates. Level 3 roles provide expert support for customers, for when level 1 and 2 technicians are unable to solve the problem for customers or a more capable individual is needed for a job. Level 3 help desk positions need experience working as a 3rd level help desk support technician and also have leadership qualities as they may have level 2 and level 1 technicians working under their command
There are many open job positions available in Sydney that require different levels of skill and expertise to acquire. With the right skills, knowledge and certifications, it is possible to begin a job enrolment process.