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Oct 15

Troubleshooting E-Mail Issues

email issues
  1. Outlook categorical Settings:

– Open Outlook/Outlook categorical

– Click on Tools -> Accounts

– Click on Mail tab – you will see the list of email accounts that area unit set-up

– to look at data and settings for every email account, double click on AN email account.

– Click (highlight) the added or duplicate email accounts that you simply don’t seem to be exploitation and click on on take away button (on the right)

– Click on General tab, Servers tab, Advanced tab, so and check your Outlook settings against the later examples:

  1. Check the orthography of account settings

– assay the orthography of every account setting, name, account name (is the e-mail address complete), Outgoing Mail, Incoming Mail, etc.

  1. Passwords area unit case sensitive

– ensure that you simply don’t have CAP LOCK on – passwords area unit case sensitive.

  1. does one have AN email with a tangle recipient stuck in your Outbox?

– Click on your Outbox and see if there are a unit any email messages stuck in there. If so, either click and move the message(s) to the Draft folder or right click and remove the message(s) that area unit left in your Outbox.

  1. ensure to click on Send/Receive button:

– Our mail server needs you to login to see your email before causing email (for spam protection) and clicking on Send/Receive button simply will that.

  1. If you’ll receive however cannot send:

– assay your Outgoing Mail (SMTP) setting – use the higher than directions (1.)

– that company is your web association provider? you always use your web association provider’s Outgoing Mail (SMTP) setting once causing email.

– you will need to contact your web association supplier to verify your Outgoing Mail (SMTP) setting.

– For AN example of Outgoing Mail (SMTP) setting for Outlook categorical for users UN agency area unit exploitation the SBC digital subscriber line association, click here

  1. If you’ll send however cannot receive:

– assay your Incoming Mail (POP3) settings (Use the higher than instructions)

– a standard mistake: For Servers setting (Servers tab), -> Account Name ensure {that you that you simply that you simply} use the complete email address and not just the primary a part of the e-mail address – for example: janedoe@comentum.com and not simply “Jane doe”

– Login to your net Mail and Delete any suspicious email which will block your Mailbox. (emails that haven’t any “From” or corrupted spam emails will cause Outlook/Outlook categorical to hold.

  1. assay your web connection:

– assay your web association. ensure you’ll browse websites.

  1. Restart your computer:

– generally, simply restarting your laptop could solve your email downside.

(Outlook/Outlook categorical uses a special file to connect/send/receive email. generally, the file can get to be remodelled and restarting the pc could merely construct the matter Outlook files.)

  1. Check your domain’s expiration date:

– Click here to see your domain name’s end. several the name registrar firms can close up your domain as before long as your domain expires.

  1. Did you simply install a replacement Firewall/Anti-Virus/Anti-Spam software package or modification the settings on AN existing Firewall/Anti-Virus/Anti-Spam Software?

– There area unit several reported problems on new put in or existing Firewall/Anti-Virus/Anti-Spam software’s that area unit misconfigured and area unit inflicting issues causing and receiving emails. you will need to disable these forms of software package in your laptop quickly to visualize if your email issues leave. If this fixes your issue, attempt updating/re-installing or re-configuring your Firewall/Anti-Virus/Anti-Spam software package properly.

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