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Nov 30

Explain The Importance of ITIL Certifications

ITIL Certifications

The Information Technology Infrastructure Library (ITIL) is the framework of knowledge and best practices for the management of IT service delivery around the world. ITIL certification is almost the top of every list of must-have IT certifications because ITIL can help businesses manage risk, establish cost-effectiveness practice, strengthen customer relations, and form a stable IT environment.

There are two versions of ITIL certification ITIL V3 and ITIL V4. ITIL V4 is considered as the better version compared to ITIL V3 because it is more flexible and allows focus on customization and collaboration.

The certification levels for ITIL V3 are:

  1. ITIL Foundation – This certification covers five practice areas of the ITIL service lifecycle and how they are linked with each other.
  2. ITIL Practitioner – This exam is about the conceptual and practical knowledge about the ITIL processes and implementation of those principles in the real world.
  3. ITIL Intermediate – This certification is based on modules where each module represents different aspects of IT service management. There are two categories, one is Service Lifecycle and the other is Service Capability.

The Service Lifecycle covers modules like Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. The Service Capability comprises of modules such as:

  • Planning, Protection, and Optimization
  • Operational Support and Analysis
  • Release, Control, and Validation
  • Service Offerings and Agreements
  1. ITIL Expert – This certification comprises all the dimensions of ITIL processes and practices across all ITIL disciplines. It is a prerequisite for ITIL Master certification.
  2. ITIL Master – This certification covers all ITIL principles and processes starting from Foundation till Expert certification level. Passing this exam validates your ability to apply the ITIL framework in real-world scenarios.

The certification levels for ITIL V4 are:

  1. ITIL Foundation – This foundation certification is an entry-level certification that provides knowledge about the core concepts and principles of ITIL 4. It is mandatory to get this certification if you want to go for a higher-level certification in ITIL.
  2. ITIL Managing Professional – This certification is based on practical knowledge about running IT projects, teams, and workflows using technical and practical skills. For getting MP certified, you need to clear a series of exam modules like:
  • ITIL Specialist Create Deliver and Support
  • ITIL Specialist Drive Stakeholder Value
  • ITIL Specialist High Velocity IT
  • ITIL Strategist Direct Plan and Improve
  1. ITIL Strategic Leader – This certification is based on how does IT influences and advises business strategy. To clear this certification, you need to get through these two exam modules:
  • ITIL Strategist Direct Plan and Improve
  • ITIL Leader Digital and IT Strategy
  1. ITIL Master – For this certification, you need to have at least five years of experience in IT service management in a leadership and management or higher management advisory role. You are also required to complete and pass the certifications for Managing Professional and Strategic Leader to qualify for the ITIL Master certification exam.

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